Welcome to the Big Fish Game Forums

Your place to ask questions and share tips about our games.
 
 

Forum Rules and Frequently Asked Questions

The Big Fish Game Forums are a positive and friendly place intended for discussions about our games. Share your game tips and tricks with other players.

Forum Rules

To use the Big Fish Game Forums, you must agree to follow these Forum Rules.

  • Treat others with respect. Harassing, attacking, threatening, provoking, calling unwanted attention to, name-calling, insulting, or bothering other users, moderators, or Big Fish employees on the forums will not be tolerated. Play nice.
  • Keep posts family-friendly. Posts that contain defamatory, explicit, obscene, threatening, or offensive content will be removed.
  • Do not respond to or comment on posts or discussions that break the rules. Report the post or discussion to a moderator. Contributing, even to mention that something breaks the rules, keeps that discussion visible and aggravates the problem.
  • Keep private matters private. Do not repost or discuss any private messages or emails you receive from other forum users, moderators, or Customer Support. Protect the privacy of other forum users by keeping real names and emails out of public posts.
  • Do not discuss moderator disciplinary actions. Moderators will not discuss actions and ask that you do not either. Posts that contain this information will be removed and may incur further disciplinary action.
  • Be yourself. Impersonating another poster or misleading others is not allowed. Forum users are entitled 1 primary account for posting.
  • Do not discuss other game sites or game companies, positively or negatively, by name or by nickname.
  • Make sure your posts are constructive and add to the conversation on the forums. Posting just to "level up" or "bump" discussions is considered SPAM. Posts that are not game related will be removed.
  • Post only original material. Posts that contain song lyrics, movie quotes, television quotes, book quotes, or other copyrighted material will be removed to comply with U.S. copyright law.
  • Stay within the law. Promoting or encouraging illegal activities is not allowed.

What to do if you see a post that breaks the rules:

Click on the on the post to report it. (You must be signed in to see the icon.) Moderators will review the post and take appropriate action. Do not respond to or comment on posts or discussions that break the rules.

How to contact a moderator directly:

Click on the moderator's username. Then, click the . This will open a private message where you can type your concern and send it directly to that moderator. The forums are provided as a service to Big Fish Games customers. Big Fish Games reserves the right to remove the forums at any time. Big Fish Games does not verify or guarantee the accuracy of any information posted in the forums.


Posts or discussions that violate the Forum Rules will be removed by a moderator, and users will be informed of the rules. Forum users who repeatedly violate the Forum Rules may be temporarily or permanently banned from the forums. Posts that are reported multiple times may automatically be removed by our system. For more detailed information, see the Big Fish Games Terms of Use.

The forums are provided as a service to Big Fish Games customers. Big Fish Games reserves the right to remove the forums at any time. Big Fish Games does not verify or guarantee the accuracy of any information posted in the forums.

 

Using the Forums

What do I need to get started?

Anyone can read the forums, but you will need to sign in with your Big Fish Games account if you want to join in the discussions. If you don't have a Big Fish Games account, create one here.

How do I create a post?

To start a new discussion, click Create New Discussion. It is a good idea to search first to make sure your topic has not already been discussed. To reply to a discussion, click Reply on any post. Type your response. Click Post Reply to post. To preview before you post, click Preview.

What do the other buttons do?

Edit edits a post you've made on the forums.
Red X deletes a post you've made on the forums.
Quote will create a new post that quotes information from the post that you clicked.

How do I format text in my post?

The text editing bar at the top of the post lets you change text effects, size, and color, and add emoticons. Highlight your text and click the effect you want to use. You may notice that extra letters appear when you format text. These are BBCode, or Bulletin Board Code. This code lets you format text in your post without HTML. Make sure the text you want to format appears between the BBCode tags.

HTML, links, and images are not allowed in the forums.

Why does my post have **** in it?

Our system deleted an offensive or forbidden word. Don't forget to follow the rules!

What do the icons next to a discussion mean?

Lock means that a moderator has locked the discussion. New posts are not allowed.
Announcement means a moderator has marked the discussion as an announcement.
Sticky means that a moderator has "stickied" this discussion so that it will always appear at the top of the forum.

What if I accidentally post in the wrong forum?

Please delete your post and repost in the correct forum.

 

Using Private Messaging

What is private messaging?

Forums private messaging lets you contact other forum users directly without having to post public messages or share your real-world email address. It works like email, but you can only send and receive messages within the forums. You can use private messaging to contact a moderator directly if you have a concern or question.

Click the My Messages link on the lower-right side of any forum to go to your private messaging Inbox.

To send a private message, click the PM Button on the upper right-hand corner of any post or on a user's profile page.

How do I use the Address Book?

Your Address Book lets you store the usernames of people you communicate with frequently by private message. To add someone to your Address Book, click that person's username to go to his or her profile. Then, click .

How do I stop someone from sending me private messages?

You can add this user to your Block List. Click the Block Icon to the left of their username in your Inbox. Confirm that you want to add this user to your Block List. Once you confirm, you won't receive any more messages from this user. Any messages in your Inbox from this user will be hidden.

How do I remove someone from my Block List?

View your Block List using the link at the bottom of your Inbox. Select the user you want to unblock. Click at the top of the page to start receiving messages from this user. Any messages in your Inbox from this user will reappear. You will also receive messages this user sent you while he or she was blocked.

Why am I not receiving any new messages?

Your Inbox may be full. For space reasons, we only allow 100 messages at a time in your Inbox. Check the meter at the top of the Inbox to see how much space remains in your Inbox. If your Inbox is full, delete some messages. Once you delete some of your old messages, we will be able to deliver your new messages.

Forum Ranks

What is the icon that appears next to my name?

This is your forum rank. Forum ranks are determined by how many posts you have made on the forum.

Here are the forum ranks. We're keeping the number of posts required to move up in rank a secret!

Rank
Did you know?
Sea Anemone
Sea Anemone
Anemones can reproduce by cloning. No wonder there are so many of them around here!

Jellyfish
Jellyfish
A group of jellyfish is called a "smack." Does that mean a group of jellyfish in a forum is a "smackdown"?

Seahorse
Seahorse
There are 35 kinds of seahorses in the world, but only one inhabits these forums: the cute one.

Starfish
Starfish
Starfish generally have 5 arms, but can have up to 40. Just try to beat one of those at an arcade game.

Squid
Squid
Squid squirt a dark inky liquid when they are trying to escape a predator. Tell us what you really ink.

Lobster
Lobster
Like humans, lobsters favor their right or left claws. Either way, a pinch still hurts.

Guppy
Guppy
Robert John Lechmere Guppy discovered guppies in Trinidad in 1866. We find them on the forums every day.

Minnow
Minnow
Minnows have special ear-bones that enhance their hearing. Shhh, here's one now!

Herring
Herring
In Iceland, children receive pickled herrings called blalds as special holiday treats. And that's better than chocolate how?

Parrotfish
Parrotfish
Parrotfish have fused, beak-like teeth, and are often found perching on the shoulders of piratefish.

Clownfish
Clownfish
Lucky for little Nemo, clownfish are immune to the sting of sea anemones.

Angelfish
Angelfish
Angelfish are friendly and often approach divers and forum newbies. Say hi when you see one!

Pufferfish
Pufferfish
One pufferfish contains enough toxin to kill 30 humans. Thank goodness we're all fish around here.

Catfish
Catfish
Catfish are found on every continent except Antarctica, but never near a dogfish.

Dogfish
Dogfish
Dogfish are small sharks and have lots of teeth. You should see how they chew up a pair of old slippers.

Salmon
Salmon
Some salmon swim up to 1,000 miles inland to spawn, or in search of a good latte.

Barracuda
Barracuda
Barracudas are often called Tiger of the Sea. Don't get this tiger by the tail!

Manatee
Manatee
Manatees are constantly growing new teeth because they wear them down eating seagrass. Is that why they're also called sea cows?

Stingray
Stingray
Stingrays have no bones - just a barbed tail that carries some powerful venom.

Dolphin
Dolphin
Some dolphins can swim up to 25 miles an hour. Others create up to 25 forum posts an hour.

Marlin
Marlin
Marlin will follow ocean currents for thousands of miles. They'll go even farther for a good conversation.

Shark
Shark
Two thirds of a shark's brain is for its sense of smell. The other third? Games, of course.

Whale Shark
Whale Shark
Whale sharks are the largest fish on Earth. And they have the posting history to prove it.

Orca Whale
Orca Whale
The average orca eats 551 pounds of food a day. Good thing no one delivers pizza at sea!

Narwhal
Narwhal
That pointy thing on a narwhal's head? It's a tooth, and it can grow up to 10 feet long. Maybe you can be the first to see this rare creature of the forum deep.

Introducing... the Freshwater Fish Family

Say hi to these new swimmers on the forum.

Rank
Did you know?
Shrimp
Shrimp
Lobsters, breathe a sigh of relief. Now there’s another pond dweller to chase with a fork. Someone break out the butter sauce!

Pink Kisser
Pink Kisser
Bet you can’t guess which distinctive feature gives these rosy little fish their names. But as a hint, don’t loan them your lip balm.

Flagfish
Flagfish
The bold stripes and dots on a flagfish’s side are said to resemble the U.S. flag. Now that’s what we call a flying fish!

Archerfish
Archerfish
Archerfish shoot jets of water that can accurately hit prey up to 5 feet away. Which is why you should never challenge one to darts.

Rainbowfish
Rainbowfish
Ancient forums legend says that a pot of gold waits at the end of every rainbowfish. Can you find it?

Zebrafish
Zebrafish
Scientists once sent a tank of zebrafish into outer space for a research experiment. That’s one small step for fish, and a giant leap for fish kind!

Tigerfish
Tigerfish
In the wild, tigerfish can be ornery and mean. Here on the forums, tigerfish use their stripes to keep the mood happy and the party swinging.

Elephantfish
Elephantfish
An elephantfish never forgets where she left her last post on the forum.

Koi
Koi
In Japan, some koi have been known to live for over 200 years. That’s ages in forum time. No wonder their post counts are so high!

Who's hiding down here?

Could more friendly fishes be lurking in the depths of the forums? Stick around and see if someone new swims by.