bfgBaikal
Marlin
Marlin
8,624 Posts

Post any Astral Towers technical issues here only

[Post New]by bfgBaikal on Sep 26, 12 12:36 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
autumn_leaf
Shark
Shark
12,267 Posts

Re:Post any Astral Towers technical issues here only

[Post New]by autumn_leaf on Oct 21, 12 7:21 PM
I would love to buy this game, but everytime i play a few rounds all of a sudden it quits working with an error message that you can't x out of until you hit the x to get out of the game itself, hugely annoying.
I play on a pc laptop. Aggravating because i enjoyed this game, but now i have to delete it.

 
NormaNorman
Minnow
Minnow
224 Posts

Re:Post any Astral Towers technical issues here only

[Post New]by NormaNorman on Dec 17, 12 5:08 PM
Toshibi laptop ScenRender Combat error [004A1C2A etc. Target already set.

A pop up that disables my game, and won't disappear till game is shut down. Happens about 10 min into every game. Appears to be same bug as above.

I'm guess this game isn't all that popular or this would be happening more often.

 
NormaNorman
Minnow
Minnow
224 Posts

Re:Post any Astral Towers technical issues here only

[Post New]by NormaNorman on Dec 29, 12 3:07 AM
Since this an unpopular game with little or no support I think it easiest if I just get a credit for it. Thanks.

 
 
 
 
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