Post any Weird Park: Scary Tales technical issues here only

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

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I have downloaded very slowly the game ,and now ,the inventory disappear of the screen .Why ?

Have the other one and loved it. This one won`t let me in the inventory??? Maybe I`m doing something wrong. Know I have 2 inventory items but when I point to the bin it does nothing.

I had to uncheck the "Full Screen" option to be able to get the mouse pointer to open the Inventory

I use 1024 x 768 resolution and do not have wide screen

(Also noticed the download speed was very slow today for this game but did finish OK in the end!)

Same problem can't open inventory so I took out the fancy cursor and same thing and then took out full screen went to total widescreen and it worked but I can't play in full screen and I don't like the bars on the side it takes away from the game pity too have the first one and had no issues with it get a fix for it and I'll give it another try but until then no fix no try and no buy.

Took an hour to download 38%, have tried all that BF. suggested, problem not resolved. Do I want to spend over two hours downloading a game? No way and no buy for me because of this.

Same problem with inventory. Also, noticed with HO scenes, it was necessary to click below designated object to collect it.

I've never had a game download this slowly. I cancelled and started again but - same thing.
I'm at 46% after 50 mins and it's barely moving.

i`m at 50% and have been at it for an hour, never been known on my computer

Download was ok, but only in windowed mode I can reach the inventory.
Seems to be a nice game, but no buy for me in only windowd mode,

Same with me. Tried all window settings, but still unable to open the inventory, so I can't play the game. Very annoying.

crispypot wrote:i`m at 50% and have been at it for an hour, never been known on my computer

I started downloading this game about 90 minutes ago and it's still only about 70% done! Usually the trials download in less than 10 minutes. I hope it's worth the wait!!

BP532 wrote:Same problem with inventory. Also, noticed with HO scenes, it was necessary to click below designated object to collect it.

As I mentioned in my other post, I often had problems opening the inventory. My cursor preferred to just go "back" rather than getting the inventory up.

Also, using the system cursor, especially in the HOS, is a mistake. I clicked and clicked and clicked on a lot of objects without much success. When I switched to the custom cursor, it worked just fine.

This game is very chunky and plays clumsily.

ETA: I have a 2-year old Sony Vaio widescreen laptop with Win7 and 64-bit, and an ATI Radeon graphics card.

Good Morning Fishies,

I'm so sorry to hear about the download and inventory problems you are experiencing with the game.

To make sure that all elements of the game are being displayed, it's always a good start to make sure that all the drivers on your computer are up to date with the steps that you can find here. You could also try to give the game an uninstall and reinstall to make sure that all files are in the right place.

If you are experiencing slow downloads, you can find some steps on how to speed things up in our Problems Downloading or Installation Failed help article.

If this doesn’t help, our Technical Support will be more than happy to have a further look at this with you so you can enjoy your game again! To get help faster it would be a great help if you could include a Dr. Felix report. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.

I hope this helps!

bfgBiwa

Too many problems here----I really don't believe reinstalling will be of any use when this many people report the same problem.

But it is a desirable title so I'll be on the lookout for a fix----BF almost always carefully watches out for that sort of thing.

well you locked us out of the slow download thread so i`m here in tech issues, yes i agree some games download slowly for some reasons but not usually on my comp and never ever usually two hours, its not like we haven't had bigger games well finally its here , god help us if it doesn't play properly is all i`ll say

My download only took a minute or so! Now makes me wonder if the game will play like it should.

ETA: I'm using Windows 7.

cbtx wrote:Too many problems here----I really don't believe reinstalling will be of any use when this many people report the same problem.

Agree. Drivers ARE up-to-date. Reinstalling didn't fix the issue with accessing the inventory box. Next?

Hi Fishies,

If you have tried the advice already offered and you are still having trouble with the game, please get in touch with our friendly Tech Support attaching a Dr. Felix Diagnostic Report if possible.

They will be happy to provide more personalized help that we are unable provide via the Forums and collecting information in this way should help us to isolate the issue.

Thank you all, this is much appreciated!

bfgBaikal

No problems downloading, game looks good. Love to see a sequel to Weird Park....can't access my inventory. I'll be watching for a fix and I sorry not to be able to purchase today, taking advantage of the sale.