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Important || Update completed March 10, 2014

[Post New]by bfgMurrumbidgee on Mar 7, 14 2:38 PM

I wanted to let you know that on Monday March 10, 2014 from approximately 7AM PDT until Noon Midnight Castle will be offline while it undergoes an update.

If the game is accessed during this time you may see one of two messages.

1. The version of your game is not compatible with the server version. Please try to start the game later.

If you see this message, please wait to restart the game, or check the forum for an update.

2. This version of the game is outdated. Please install the update to continue

If you see this message it means that we've finished the work on our end and the update needs to be installed on your system.

To check for updates in the Big Fish Games app please take the following steps:

1. Click the Options cog at the upper right of the app
2. Click Downloads
3. Under Game Updates, choose Manual* and click Search for Updates.
*this can be changed back to Automatic after the search is complete.

We have now resolved the issue with accepting new friend requests

This update resolves the error that some users were seeing at Level 18. Anyone impacted by this issue will see a message in game to say 'Unfortunately, we found a problem with your save. A query is sent and the problem will be solved. Please note that fixing this problem might take a considerable amount of time. Please try to launch the game later.'

The game has sent a message to the developers who will restore the game for you. Please allow up to 48 hours for this to be completed



Edited on 05/23/2014 at 4:01:19 PM PST

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