jaxxgirl
Squid
Squid
68 Posts

Re:Please post any TECH ISSUES for Ominous Objects: Trail of Time Collector's Edition here!

[Post New]by jaxxgirl on Jan 15, 16 5:54 PM
Any one else having a problem with going to the Guide and then being unable to return to the game?

 
jennsmom
Angelfish
Angelfish
1,207 Posts

Re:Please post any TECH ISSUES for Ominous Objects: Trail of Time Collector's Edition here!

[Post New]by jennsmom on Jan 20, 16 10:09 AM
I was playing the demo and looked at the SG to see how it was and the whole game froze. Had to CAD to get out, so I guess I will not be taking advantage of today's sale. This is the second game in a week I was unable to even demo.

 
efb203
Seahorse
Seahorse
27 Posts

Re:Please post any TECH ISSUES for Ominous Objects: Trail of Time Collector's Edition here!

[Post New]by efb203 on Jan 26, 16 9:37 AM
So when can Mac users expect the fix to the display problms from Daily Magic games? I have 3 (Sable Maze, Ominour Objects etc) that I can't play at the moment. Have been waiting (AND WAITING) for a fix or update. What is the status?

bfgPanthalassa wrote:Hi Everyone,

I wanted to pop by to let people know that an update has been released for the game that addresses the crashes people have been experiencing. After the update has been installed, people should be able to play without further issue. The update can be installed directly in the Big Fish Games App. The following help article has more information about getting updates properly installed:

<a href="http://www.bigfishgames.com/help/index.html?rn=1245">Updating Your Game</a>

If anyone comes across another crash or technical issue, please contact our <a href="http://bigfishgames.custhelp.com/app/ask">Technical Support Team</a> with a <a href="http://www.bigfishgames.com/help/index.html?rn=1688">Dr. Felix Report</a>. Our Reps are more than happy to help.

Thank you for your patience. If you have any questions, please feel free to PM one of our moderators.

bfgPanthalassa

 
 
 
 
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