bfgZambezi
Dogfish
Dogfish
1,858 Posts

Post any Baby Blimp technical issues here only

[Post New]by bfgZambezi on Jun 15, 10 8:16 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. When posting in this thread, it also helps to mention whether you're playing the PC or Mac version of the game.

If you're experiencing glitchyness, slowness, or trouble displaying the game, the following help articles have helped resolve common display issues in the past.

Game Crashing, Freezing, or Blank Screen

Mac Game Errors

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.


 

Re:Post any Baby Blimp technical issues here only

[Post New]by isismajick on Jan 27, 12 5:47 AM
This game is not saving my progress in the game. Everytime I exit and come back in, it makes me start all over.

 

Re:Post any Baby Blimp technical issues here only

[Post New]by vonbardsley on Dec 19, 12 1:57 PM
Is there a patch to fix the technical problems with this game. I get so far and then when i go to make quad its fine then the game freezes when I have to deliver them

 

Re:Post any Baby Blimp technical issues here only

[Post New]by StitchingCrazy on Feb 7, 13 5:20 PM
isismajick wrote:This game is not saving my progress in the game. Everytime I exit and come back in, it makes me start all over.


I'm experiencing a similar problem. If I log off my computer/shut it down, my profile and progress aren't saved, so it's a matter of having to start the game from the beginning.

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:Post any Baby Blimp technical issues here only

[Post New]by bfgMonongahela on Feb 7, 13 5:42 PM
Hi StitchingCrazy,

It could help to play the game in Administrator Mode. This will ensure it has all the permissions it needs to run correctly and create good save files. We go over how to make that adjustment in our help article here.

If you try that and the game is still not saving your progress, please get in touch with our Tech Support Team so they can try some more specific troubleshooting with you. You can contact them by clicking here to submit a support ticket via email. If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Hope that helps!



bfgMonongahela

 

Re:Post any Baby Blimp technical issues here only

[Post New]by melody5697 on May 6, 14 2:46 PM
Probably nobody's reading this, but I need help NOW! I can't figure out how to exit the game!!!

EDIT: Never mind, I figured it out.

Edited on 05/06/2014 at 2:50:17 PM PST


 
 
 
 
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