2,693 Posts

Post any Animal Genius technical issues here only

[Post New]by bfgTigris on Jun 30, 10 9:02 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved.

If you're experiencing glitchyness, slowness, or trouble displaying the game, the following help article has helped resolve common display issues in the past.

Game Crashing, Freezing, or Blank Screen

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

Make sure to designate if you are on a Mac or PC when posting for better assistance.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.


Re:Post any Animal Genius technical issues here only

[Post New]by lghorner on Jul 27, 12 6:36 PM
Game states all names already been used. will not let us play.

29 Posts

Re:Post any Animal Genius technical issues here only

[Post New]by Moontan on Sep 21, 13 10:38 AM
I'm having this same issue also, which I posted on another thread, but thought I should add it here as well to be sure. I tried a LOT of different names and variations on names. I've been on MMOs that were easier to get names on.

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