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Please post any TECH ISSUES for Puppet Show: Souls of the Innocent Collector's Edition here.

[Post New]by bfgIlinalta on Mar 1, 18 10:26 AM
Howdy Everyone!

If you are having problems getting the game to work correctly, we highly recommend visiting the Big Fish Games Help pages as they are always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped past players correct these types of problems:

Game Crashing, Freezing, or Blank Screen
Game Compatibility
Run Game as Administrator

This is a recreation of an older thread, and players who would like to read previous reports for this game may do so at the thread below:

Post any Puppet Show: Souls of the Innocent Collector's Edition technical issues here only

If you are not able to get a game working properly using Big Fish Games Help, please get in touch with Customer Support Team. It would also be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'


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