12,864 Posts

Post any Laby technical issues here only

[Post New]by bfgFlounder on Jul 6, 10 1:51 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.


Re:Post any Laby technical issues here only

[Post New]by AngelKnight on Jul 18, 10 8:08 PM
All of a sudden, I'm getting a message on this game saying that
..."...Laby\tsdgjfw.exe" cannot start or run due to incompatibility with 64-bit versions of WIndows.

Anyone have any ideas? The game WAS working yesterday, but today it is not. I am on Windows 7 64bit.

A few of my other games are doing the same thing, but with other exe file names. Some of the other games are working fine. There doesn't seem to be any pattern as to which ones work and which don't. But ALL the games were working on this machine before today.

I am going to assume that I installed something that made these not work, but for the life of me, I can't figure out what I installed that could have caused this.

Go to: