Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Solitaire Legend Of The Pirates 2 here.

[Post New]by Daxadillion on Mar 14, 18 12:43 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 03/14/2018 at 8:48:41 AM PST


 
pennmom36
Clownfish
Clownfish
853 Posts

Re:Please post any TECH ISSUES for Solitaire Legend Of The Pirates 2 here.

[Post New]by pennmom36 on Mar 14, 18 7:09 AM
Is it a technical issue that this is the same game as Solitaire Legend Of The Pirates 1? Perhaps we should send in the 's

 
bfgArinelle
Moderator
Moderator
1,483 Posts

Re:Please post any TECH ISSUES for Solitaire Legend Of The Pirates 2 here.

[Post New]by bfgArinelle on Mar 14, 18 8:48 AM
Hi Everyone,

If you are having problems getting the game to work as it should, we highly recommend visiting the Big Fish Games Help pages as they are always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped past players correct various types of problems:

Game Crashing, Freezing, or Blank Screen
Game Compatibility
Run Game as Administrator

If you are not able to get a game working properly using the information in our Big Fish Games Help articles, please get in touch with the Customer Support Team. It would also be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide the most appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are looking for game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgArinelle

 
Eileen266
Jellyfish
Jellyfish
10 Posts

Re:Please post any TECH ISSUES for Solitaire Legend Of The Pirates 2 here.

[Post New]by Eileen266 on Mar 17, 18 12:38 PM
I got about halfway through the game, and it crashed. It will not reopen - it crashes every time I try. I have a 2017 MacBook Pro, and am running Mac OS High Sierra, Version 10.13.3

 
bfgArinelle
Moderator
Moderator
1,483 Posts

Re:Please post any TECH ISSUES for Solitaire Legend Of The Pirates 2 here.

[Post New]by bfgArinelle on Mar 18, 18 2:09 PM
Hello Eileen266,

I'm sorry to hear about the crashing issues while playing. We can try some troubleshooting steps for Macs that are designed to make sure the supporting software games on Macs rely on are in good shape. Steps we can try out are found at the following link:

Mac Game Troubleshooting

If this doesn't get things working better, please contact our Technical Support Team to let them know. You can also PM one of our Moderators with any questions. We're always happy to lend a hand however we can.

bfgArinelle

 
 
 
 
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