stuck in the main castle

[Post New]by breezy3 on Mar 18, 18 2:06 PM
in the main castle lobby to the right is several large post with symbols on it. you have to match the symbols up which I did. then it says to take the piece of paper out of the sachel bag and charcold pen and rub the paper. which I did (nothing happen) meanwhile I closed the game and went on it the next day and the paper was no longer there it was GONE..looked everywhere still nothing even went on the guide showing what to do (which I already did. still nothing....without the paper to rub the chacold on I can't go on .I tried everything. can someone tell me how I can continue.....HELP.

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