craftysherry
Guppy
Guppy
140 Posts

Re:Please post your TECH ISSUES for Wanderland here

[Post New]by craftysherry on Mar 12, 17 6:16 PM
helpmisterwizard wrote:I got a rusty nail as a gift; but every time I try to retrieve it I get a "lost server" message. I hit "retry" and I can put the nail back in the gifts I want and it immediately comes back as a received gift from the same person. I have given up trying and put the barrel in it's place. I have received other gifts from this person since but can't remove the nail from gifts received. I like keeping the nail on my gift list because it helps other players with an easy gift. I have deleted and reinstalled the game twice and it didn't help. please help me with this and previous issues I've submitted. Once again I have PC. Thank you


Hi helpmisterwizard,
This answer is in reguards to your nail gift and the words "lost server" ... you have a friendly glitch so count it as a bonus for as long as it lasts ! You'll never have to request it as a gift, you can help your friends who need it and if you have the Alter available you can sacrifice many for coin. I too have this friendly glitch It doesn't seem to harm the other player (after the original nail was accepted as a gift). So keep accepting it, guilt free, and enjoy the bounty

Edited on 03/12/2017 at 6:29:01 PM PST


 
bfgBellerophon
Moderator
Moderator
7,468 Posts

Re:Please post your TECH ISSUES for Wanderland here

[Post New]by bfgBellerophon on Mar 13, 17 8:16 AM
Hello Everyone,

Thank you to everyone for taking the time to report your experiences in the designated technical thread for Wanderland. I'm sorry to hear that various issues such as issues with quests, ship timers. We definitely want to help get things up and running with the issues reported here. It is recommended to refer to the following help page to run the game as an administrator. This will help the game obtain the necessary permissions to run as it should.

Run Game as Administrator

If the above steps in the help page do not resolve the issues being experienced, or if there is a separate issue than what has been mentioned, please don't hesitate to reach out to our Customer Support Team if you haven't yet. Our Reps have the appropriate tools necessary to continue providing assistance.

For players who have already reached out to our Support Team, thank you for your patience as the teams works hard to help address the issues presented in the tickets.

Thank you for your patience and understanding. If there are any further questions, please feel free to PM any of the Active Moderators. We are all happy to listen and help out as best we can.

bfgBellerophon

 
 
 
 
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