Unlocking Game

[Post New]by oldskeletn1 on Apr 8, 18 2:26 PM
I am trying to unlock this game - I bought it a few years ago and have a new laptop and the email and credit card I used are no longer in use. I have approximately 30 big fish games that I have purchased and now can't play any of them as I can't re install on my new laptop and of course can't log in because I don't have my old email account... very frustrated!

1,483 Posts

Re:Unlocking Game

[Post New]by bfgArinelle on Apr 8, 18 3:00 PM
Hi oldskeletn1,

Welcome back to Big Fish Games! We definitely want to try helping you get back to your original account. Please go ahead and send a message to our Customer Support Team for assistance. In that email, please include the original email address used for the account, if it's known. One of our reps will be in touch as soon as possible to assist however they can.

If there are any questions or concerns about how to do this, please send a PM to one of our Moderators. We'll be happy to provide any answers we can.


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