Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Scarlett Mysteries: Cursed Child here.

[Post New]by Daxadillion on Apr 11, 18 12:34 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 04/11/2018 at 8:29:22 AM PST


 
bfgArinelle
Moderator
Moderator
1,483 Posts

Re:Please post any TECH ISSUES for Scarlett Mysteries: Cursed Child here.

[Post New]by bfgArinelle on Apr 11, 18 8:29 AM
Hi Everyone,

If you are having problems getting the game to work as it should, we highly recommend visiting the Big Fish Games Help pages as they are always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped past players correct various types of problems:

Game Crashing, Freezing, or Blank Screen
Game Compatibility
Run Game as Administrator

If you are not able to get a game working properly using the information in our Big Fish Games Help articles, please get in touch with the Customer Support Team. It would also be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide the most appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are looking for game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgArinelle

 
sexxygamma
Guppy
Guppy
106 Posts

Re:Please post any TECH ISSUES for Scarlett Mysteries: Cursed Child here.

[Post New]by sexxygamma on Apr 11, 18 5:49 PM
I keep getting a "ERROR ACCESS CODE" program terminated...I have checked everything BFG has listed and still getting it ..Im on WINDOWS 10 ..please help!!!

 
peggyjuneybug
Squid
Squid
76 Posts

Re:Please post any TECH ISSUES for Scarlett Mysteries: Cursed Child here.

[Post New]by peggyjuneybug on Apr 24, 18 2:11 AM
you may be getting the same message I am getting I found that if i hit ok then it would go to the screen that says play again, I click on that and it goes right to the game and I am able to play. Hope this helps.

 
 
 
 
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