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Windows 10.
I'm in the boiler room. Guide says move crates and get ladder. The arrow doesn't even change over them and they go nowhere. Hint says there's nothing to do. It says that in all 3 rooms. I have gone clear back in the guide, I haven't left out any steps.
I can't continue until I climb the ladder. WTH?
edit: I am putting this in tech also. It's either a glitch or I am missing something.
Edited on 04/19/2018 at 4:01:35 PM PST
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by WilJul on Apr 20, 18 4:33 PM
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Seems like after the first visit to the room I had to go do some other things. When I returned I saw the back of ?Jonathon's? head, had to do something to him, free dad and then I was free to access the crates and ladder.
Hope I'm not confusing this progression up in my head though!
On MacBook pro 10.8.5
ETA: OK, after looking at the SG: It was a random dealer not Jonathan. Did you select the impersonation card?
Did you make sure to click on the hole in the ceiling so you have activated the need for the crates and ladders??
Edited on 04/20/2018 at 5:01:36 PM PST
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You probably have to do everything in that certain order for it to work. If it doesn't work after following what I did then it has to be a glitch. I was surprised when the arrow key to move into the other room wasn't there because it worked the first time. But my map moved me to the other room. Then the arrow key started working fine after that.
Edited on 04/20/2018 at 7:21:13 PM PST
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by Cynkee on Apr 23, 18 2:57 PM
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I'm on a MacBook Pro and I'm having the same issue. Standing in the boiler room with chains, but can't move crates or pick up the ladder. I've restarted the game, etc. Do i get my money back?
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Cynkee wrote:I'm on a MacBook Pro and I'm having the same issue. Standing in the boiler room with chains, but can't move crates or pick up the ladder. I've restarted the game, etc. Do i get my money back?
Did you click on the wall by the medicine cabinet and put the paper on the crack up place to get the hint first? I don't know if that helped but that's what I did after I got the chains.
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Hello Everyone,
It sounds like a number of players are encountering a potential progression block in the boiler room of this game. Thank you for all of the advice about the order in which the tasks should be completed. Since this could be a technical issue, I've passed your reports along to the appropriate teams and suggest trying the troubleshooting suggestions in the help articles below:
Game Crashing, Freezing, or Blank Screen
Run Game as Administrator
Mac Game Troubleshooting
Please email our Technical Support Team for a replacement game if those suggestions don't resolve the glitch. Thanks so much for your patience and help.
bfgBeruna
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