3,292 Posts

Please post any TECH ISSUES for Moonsouls: Echoes of the Past here.

[Post New]by Daxadillion on Apr 27, 18 12:33 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 04/27/2018 at 9:33:57 AM PST

3,807 Posts

Re:Please post any TECH ISSUES for Moonsouls: Echoes of the Past here.

[Post New]by bfgIlinalta on Apr 27, 18 9:33 AM
Howdy Everyone!

If you are having problems getting the game to work correctly, we highly recommend visiting the Big Fish Games Help pages as they are always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped past players correct these types of problems:

Game Crashing, Freezing, or Blank Screen
Game Compatibility
Run Game as Administrator

If you are not able to get a game working properly using Big Fish Games Help, please get in touch with Customer Support Team. It would also be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'


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