Game won't save progress

[Post New]by srm54017 on Aug 25, 10 12:12 PM
Installed on Mac. Game won't save progress! Have started over 3 times and every time I quit it restarts over. It saves person but not progress. Any ideas?

5,877 Posts

Re:Game won't save progress

[Post New]by bfgArnoStyx on Aug 25, 10 12:36 PM
Hey srm54017,

It may help to uninstall the game, deleting all files in your computer, then reinstalling it. If you'd like help with this, please take a look at this help article:

Save Errors

If the problem persists, you may want to write into Mac Support for further help. To do this, please click on the green envelope to the right of the screen, and then click "Contact Us" (bottom left) of the next page to reach the online web form. To submit the web form, first click "Check for Answers" to visit the Help pages, and if you still can't find an answer, you will then be able to click the "Submit" button to send your ticket to our reps.

If you're a Big Fish Game Club member, you can connect to Live Chat for real-time support through your "My Game Club" page. Chat hours are Monday through Friday 9:30 AM to 5:00 PM PST.

Hope this helps!


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