bfgFlounder
Moderator
Moderator
12,864 Posts

Post any Rock Tour technical issues here only

[Post New]by bfgFlounder on Aug 31, 10 1:55 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

 
Rhysdux
Angelfish
Angelfish
1,219 Posts

Re:Post any Rock Tour technical issues here only

[Post New]by Rhysdux on Aug 31, 10 5:15 AM
The big problem with this game is that it demands a lot of space to store stuff--and the game doesn't know enough to accept "No" for an answer if you've got an old computer that simply can't handle sacrificing so much to a temporary game. I had Adobe Flash Player popping up every time I turned around!

Also, once I went to Boston, I had problems. The game wouldn't let me back into any other city to book gigs. I eventually had to quit because there was no way that I could play the game; I was locked out of everything.

The game has potential. But for me, it was an enormous letdown.

 
Gemini11
Lobster
Lobster
81 Posts

Re:Post any Rock Tour technical issues here only

[Post New]by Gemini11 on Sep 6, 10 1:43 PM
I can't load the game anymore. Any tips? I found the save-file in folder Rock Tour -> XML -> scenarios. The name is "xerosumSave". So everything seems okay, but there is no file to load when I want to play the game.

 
Stevihj
Clownfish
Clownfish
507 Posts

Re:Post any Rock Tour technical issues here only

[Post New]by Stevihj on Sep 12, 10 11:34 AM
just one error. When a reviewer doesn't like a song it says "crysince" I think it should be cry since. That's my only problem.

 

Re:Post any Rock Tour technical issues here only

[Post New]by Mighty_Muse on Sep 12, 10 3:18 PM
I can't move on to the third mission even though my Rock average is 3.0. Is this another glitch?

 

Re:Post any Rock Tour technical issues here only

[Post New]by VampicaX on Feb 9, 11 7:20 PM
I save my games then when I go back to play them , say the next day they are gone !!!! cant load a game so i start over for it to happen again. I want a refund on this game or some kind of fix

 

Re:Post any Rock Tour technical issues here only

[Post New]by tweetybird_18428 on Dec 29, 11 5:03 PM
I thought that it was my computer doing it. Mine does the same thing.

 

Re:Post any Rock Tour technical issues here only

[Post New]by hugsie on Aug 26, 12 5:09 PM
Yeah mine did that too, except my files got erased after I used CCleaner to clean out my computer a bit. So I had to re-start the first quest to unlock the third one (I was almost at the end of it too!).

 

Re:Post any Rock Tour technical issues here only

[Post New]by ShannonHH on Dec 5, 12 1:02 PM
It won't save my games either. It "saves" them, but when I come back later to load them, they aren't there. Tired of putting in wasted effort. I'm canning this game.

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Post any Rock Tour technical issues here only

[Post New]by bfgSeine on Dec 5, 12 2:34 PM
Hi Fishies,

I'm sorry to hear that some of you are running into problems with your saved data disappearing after playing the game. That can often times be caused by a lack of permissions on your computer to store certain files when playing. It may help to run the game as an administrator in cases like that, and our help article here covers that in a bit more detail:

Game Not Saving

If those recommendations aren't helping, please let our Tech Support Team know and they'll be happy to look into that for you.

I hope that helps!

bfgSeine

 

Re:Post any Rock Tour technical issues here only

[Post New]by BFGamesFanCle on Apr 6, 14 10:30 AM
I've been trying to purchase this game and it keeps giving me an error 208 code. What am I doing wrong?

 
 
 
 
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