Great game BUT buggy and error means I can't finish

Ok so I brought this game because I really loved the trial I did of it.. but after purchasing the game, I'm actually very frustrated and unhappy.

I've found that NONE of my progress is being saved, so after exiting the game and coming back it's forcing me to restart from the beginning.

And then, after playing for a long time, getting up to going to get the last gem - the game closed when I clicked 'play' to go get it - as if I'd chosen to exit the game from the menu.

There was NO ERROR SCREEN. This means the game closed on its own and didn't crash.

Almost like there's a bug in the programming where it treats that instance as an "exit game" selection.

So after all that work getting up there.. going back to play and see if I could pick up where I left off..

It's back at the beginning again.

I'm so sorry you've run into that--it sounds really frustrating!

Probably the best thing is to contact Customer Service by clicking on the green envelope in the right column. They should be able to help one way or another.

Good luck!
Robin

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