bfgFlounder
Moderator
Moderator
12,864 Posts

Post any Heroes of Kalevala technical issues here only

[Post New]by bfgFlounder on Sep 20, 10 12:39 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

 
dregester
Squid
Squid
71 Posts

Re:Post any Heroes of Kalevala technical issues here only

[Post New]by dregester on Sep 21, 10 8:27 PM
I get as far as the Guide (about 1 minute into the game) and the game freezes and I get an Access Violation at 0x013F1B42 message. Can't play the game because it terminates. I have uninstalled and reinstalled and got same message.

 
ecblisa
Stingray
Stingray
5,078 Posts

Re:Post any Heroes of Kalevala technical issues here only

[Post New]by ecblisa on Sep 27, 10 4:31 PM
The third time I played the game, the mermaid "hero" (Well . . . ) did not unlock (ever). Because I played the game twice before and liked using her as a power-up, I am quite sure this was a game error.

 

Re:Post any Heroes of Kalevala technical issues here only

[Post New]by BuildaBridge on Apr 22, 11 2:37 AM
After playing the demo I bought the game. When going to run the game it shows the ladybird loading spinning round then crashes to a black screen with the following error:

http://p1cwh0r3.com/img/crash.png

I have had a friend follow the help page and update everything that is required yet it still crashes with the same error every time.

Any help would be much appreciated.

Edit: Submitted a support ticket.

Edited on 04/22/2011 at 3:04:48 AM PST


 

Re:Post any Heroes of Kalevala technical issues here only

[Post New]by chrislint on Aug 11, 11 10:38 AM
I am having the same problem with the violation error, having the same with other games to.

Someone please help!!!!!!!!!!!!!!!!!!!


 
 
 
 
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