ERROR MESSAGES

DOWNLOADED THE GAME AND WENT TO PLAY AND ERROR MESSAGE
AGAIN ON A GAME. AND THIS ONE WAS GOING TO BE A GOOD GAME.
COME ON BFG PLEASE MAKE THE GAME RIGHT TO PLAY.

Hey gunnhoneydew,

Depending on where you are in the process of the game (i.e. downloading, installation, etc.), you may want to check that you have the proper administrative settings and that your system is up to date. Here are some great help articles to help you with this:

Problem Downloading or Installation Failed

Game Crashing, Freezing, or Blank Screen

For further help, please contact Tech Support! To do this, click on the green envelope to the right of the screen, and then click "Contact Us" (bottom left) of the next page to reach the online web form. To submit this form, first click "Check for Answers" to visit the Help pages, and if you still can't find an answer, you will then be able to click the "Submit" button to send your ticket to our reps.

If you're a Big Fish Game Club member, you can connect to Live Chat for real-time support through your "My Game Club" page. Chat hours are Monday through Friday 9:30 AM to 4:30 PM PST.

Thanks!

-bfgArnoStyx

at the scene where you go to the door where the fire is, the game flickers so bad you almost can't complete that section. The rest of the game works ok of course except for the torches in the catacombs and now being told to start over.