[Post New]by edward00700 on Oct 16, 10 5:05 PM
cannot get any games to download

5,877 Posts


[Post New]by bfgArnoStyx on Oct 16, 10 5:12 PM
Hi edward00700,

It may help to check on the settings on your firewall in order to get our games to download and install properly. Here is a help article to assist you with this:

Problem Downloading or Installation Failed

For the best help, please contact Tech Support. To do this, go ahead and click on the green envelope to the right and then click "Contact Us" (bottom left) of the next page to reach the online web form. To submit the web form, first click "Check for Answers" to visit the Help pages, and if you still can't find an answer, you will then be able to click the "Submit" button to send your ticket to our reps.

If you're a Big Fish Game Club member, you can connect to Live Chat for real-time support through your "My Game Club" page. Chat hours are Monday through Friday 9:30 AM to 4:30 PM PST.

Hope this helps!


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