Game crashing/freezing

[Post New]by UnbrokenLaw on Oct 27, 10 10:15 AM
Has anyone else had a problem with the game freezing? It's happened 5 times since this morning (I've only been playing for about an hour) and three times now alone in the Water Ruin memory mini-game.

If this isn't going to be fixed, then I want to be refunded since I cannot play the game when it continually crashes.

I've never had any other problems with any other games crashing from here, and it's a disappointment that this one is.

Whale Shark
Whale Shark
19,504 Posts

Re:Game crashing/freezing

[Post New]by Liasmani on Oct 27, 10 10:25 AM
Try contacting CS about this. If you are a member of game club then you can talk to a CS on live chat.

60 Posts

Re:Game crashing/freezing

[Post New]by karenmusik on Oct 28, 10 8:36 PM
I've tried to play 4 different times with 4 different profiles and had to quit each time because my game crashed and would not restart. I've tried reinstalling the game with the same result. Customer service claims I need to upgrade my video drivers, which I can't do. I've asked for a credit or refund and am still waiting for a reply.

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