game will not start

[Post New]by BlackLilyWing on Oct 28, 10 4:22 PM
This may not be the right place.
I downloaded the demo several times and it always says that it downloaded and is ready to play. However, it never even starts. it doesn't matter if I try from theicon or from game manager. I am getting no messages or anything,. It just doesn't do anything.

Thanks

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:game will not start

[Post New]by bfgArnoStyx on Oct 28, 10 4:53 PM
Hey BlackLilyWing,

The first suggestion I have is to check to see if any updates will help this game start and here is a help article to help you with that:

Game Crashing, Freezing, or Blank Screen

If you're still unable to play the game, please contact Tech Support. To do this, click on the green envelope to the right, then click "Contact Us" (bottom left) of the next page to reach the online web form. To submit the web form, first click "Check for Answers" to visit the Help pages, and if you still can't find an answer, you will then be able to click the "Submit" button to send your ticket to our reps.

If you're a Big Fish Game Club member, you can connect to Live Chat for real-time support through your "My Game Club" page. Chat hours are Monday through Friday 9:30 AM to 4:30 PM PST.

If you have any further technical issues, please post here. I will be locking this thread to keep things tidy, but I hope this helps!

-bfgArnoStyx

 
 
 
 
Go to: