bfgImbrium
Manatee
Manatee
4,236 Posts

Post any Geisha: The Secret Garden technical issues here only

[Post New]by bfgImbrium on Nov 4, 10 2:29 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

 

Re:Post any Geisha: The Secret Garden technical issues here only

[Post New]by maread2020 on Jun 2, 11 11:10 AM
Where is the "PLAY" command after reading all the Objectiv es, dragons, tips, etc.? My screen seems to be 1/4" too long and I can't find the start/play command.
I tried your Help Page but it didn't help.






























 
bfgHondo
Manatee
Manatee
3,712 Posts

Re:Post any Geisha: The Secret Garden technical issues here only

[Post New]by bfgHondo on Jun 2, 11 12:02 PM
Hi maread2020,

Welcome to the pond!

If you think you might be missing part of the screen, you might want to swim over to the following help article for more information:

Screen Resolution

If you continue having troubles after following the suggested steps in this article, please feel free to contact Technical Support for further assistance.

Hope this helps!

-bfgHondo

 
 
 
 
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