bfgDonau
Flounder
Flounder
2,464 Posts

Post any The Fall Trilogy: Chapter 1 technical issues here only

[Post New]by bfgDonau on Nov 7, 10 9:45 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

 
Pixielate
Guppy
Guppy
159 Posts

Re:Post any The Fall Trilogy: Chapter 1 technical issues here only

[Post New]by Pixielate on Nov 7, 10 1:18 PM
I have 5 minutes left on the trial, but my hints stopped working about 10 minutes ago. It's just a dark space, not even gradually coming back. I was really interested in buy this game, but not if it's broke! If I download again, I just won't have time to see if it would work again.

Alia

 
heartless500
Catfish
Catfish
1,605 Posts

Re:Post any The Fall Trilogy: Chapter 1 technical issues here only

[Post New]by heartless500 on Nov 8, 10 2:50 PM
game wont even load for me.

after first install - click "play now" and i would get a quick flash of black screen, then back to my desktop and the game manager would go to the screen showing the "play again" option...

uninstalled the game, restarted computer, re-downloaded the game and now it wont even give the black screen flash - I get nothing at all. tried clicking on "play now" again and got a pop-up window that said another version was already running...hit ctr+alt+del - ummm, no game running...

All my drivers & various players (flash, etc) are up to date, my computer is MORE than sufficient for compatibility with this game - I dont understand why it wont run?

 

Re:Post any The Fall Trilogy: Chapter 1 technical issues here only

[Post New]by phoenix_rising on May 29, 11 2:51 PM
Same problem hint button does not wok.
I got all the tiles right and all the pilars are up but I can't go forward.
To bad I would like this game.

 
 
 
 
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