2,464 Posts

Post any Eco-Match technical issues here only

[Post New]by bfgDonau on Nov 8, 10 9:31 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread, it also helps to mention whether you're playing the PC or Mac version of the game.

Edited on 11/08/2010 at 9:53:19 AM PST

4,659 Posts

Re:Post any Eco-Match technical issues here only

[Post New]by RyeMcLaughlin on Jul 14, 14 10:08 PM
Does not work on the Mavericks OS for mac. Had to Force Quit from Activity Monitor. It minimized my screen and did not show on the dock even though I could hear music playing. Regular Force Quit did not show the game either.

No great loss for me personally, but just one of many that no longer function.

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