4,236 Posts

Post any Veronica Rivers: Portals to the Unknown ™ technical issues here only

[Post New]by bfgImbrium on Nov 15, 10 12:21 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

6,156 Posts

Re:Post any Veronica Rivers: Portals to the Unknown ™ technical issues here only

[Post New]by gamergirl675 on Nov 15, 10 12:28 AM
Ok posted in the other thread before this one was started so I'll post here as well...

Anyone else having problems running this? It downloaded and opened and then, get this! it had a user name already in the name box and I know that somehow it's mine because it's the name of the horse I used to have and no one EVER uses it but me... so how does a big fish game know who I am before I tell it??? AND it knows an OLD name that I haven't used since I became a member here or since I've had this computer at this address.

Oh got off the subject... so after I put in my current user name... and clicked play... I was confronted with a blank (dark) screen with music playing. But the only way I could do anything was to hit ctrl/alt/delete to exit out. Anyone else have the same problem?

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