bfgImbrium
Manatee
Manatee
4,236 Posts

Post any Big Brain Wolf technical issues here only

[Post New]by bfgImbrium on Nov 23, 10 12:13 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

 
MURPHY
Angelfish
Angelfish
1,237 Posts

Re:Post any Big Brain Wolf technical issues here only

[Post New]by MURPHY on Nov 23, 10 10:46 AM
It's too big for my screen and there is no way to adjust it to a smaller screen.

 
MaryLiLamb
Guppy
Guppy
164 Posts

Re:Post any Big Brain Wolf technical issues here only

[Post New]by MaryLiLamb on Nov 23, 10 5:15 PM
Does the wolf walk slowly for anyone else? He doesn't walk so much as lope, actually. The humor is entertaining but the wait of watching him go from point a to b bothersome.

 
RainCat
Minnow
Minnow
210 Posts

Re:Post any Big Brain Wolf technical issues here only

[Post New]by RainCat on Dec 3, 10 12:29 PM
Is there a way to put this in Windowed mode?

 
Varley
Squid
Squid
75 Posts

Re:Post any Big Brain Wolf technical issues here only

[Post New]by Varley on Dec 26, 10 9:41 AM
I am having trouble retrieving saved games. I have had to restart 3 times and that's not fun. Since I've seen lots of views to the "Oh No I have done that already" and to the technical issues post here, I just can't believe I'm the only one even though I haven't seen any one else reporting this problem.

Please don't refer me to reinstall, be an Admin, upgrade drivers.... default, generic help page.

I'd like to know where and under what name the saved game resides. I run CCleaner and other s/w and I am guessing the file is being deleted.

Except for the saved game problem, this is a fun and humorous game and I'm looking forward to playing it - but not in one marathon run. :-)

Thanks for your support.

 
agedbeauty
Seahorse
Seahorse
20 Posts

Re:Post any Big Brain Wolf technical issues here only

[Post New]by agedbeauty on Jan 25, 11 4:08 PM
I am also having problems with the saved games. I have been talking to one of their advisers and now the technical specialists are looking into it so if I get a solve for this problem I will post it here.

 

Re:Post any Big Brain Wolf technical issues here only

[Post New]by swampfinder on Jan 30, 11 6:51 AM
The saved games are constantly lost. Have restarted 5 times into Chapter 3 and lost again......Have noticed the bfgstate.xml target has changed also...... Please fix this bug........

 
gingergal
Manatee
Manatee
3,873 Posts

Re:Post any Big Brain Wolf technical issues here only

[Post New]by gingergal on Jun 21, 11 1:05 AM
Varley wrote:I am having trouble retrieving saved games. I have had to restart 3 times and that's not fun. Since I've seen lots of views to the "Oh No I have done that already" and to the technical issues post here, I just can't believe I'm the only one even though I haven't seen any one else reporting this problem.

Please don't refer me to reinstall, be an Admin, upgrade drivers.... default, generic help page.

I'd like to know where and under what name the saved game resides. I run CCleaner and other s/w and I am guessing the file is being deleted.

Except for the saved game problem, this is a fun and humorous game and I'm looking forward to playing it - but not in one marathon run. :-)

Thanks for your support.


I know you posted this ages ago but I could have written this post myself. I ran CCleaner and now I can't open my saved games for big brain wolf. Also the same name I used, it is not recognising and it is starting from the beginning. Very frustrating.

Edited on 06/21/2011 at 1:05:55 AM PST


 
 
 
 
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