4,236 Posts

Post any Puzzle Quest technical issues here only

[Post New]by bfgImbrium on Nov 29, 10 12:21 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

10,483 Posts

Re:Post any Puzzle Quest technical issues here only

[Post New]by letsdoit on Nov 30, 10 5:07 AM
i have not much of a complainer to a extent...but puzzle quest is a game i really wanted to try...not sure if assoiated with the paradise quest...same developer?...could not tell because the puzzle quest after three 'try it' refused to come up for play...bought paradise AFTER the try it...still has some glitches of freezing...and it been install/uninstalled for the last several months to no help...i was hoping bf would fix....SO IN CONCLUSION back to puzzle least it showed a big 'tick' and not going to buy....yes i have done dr.fix, tech out to update my computer,....all that to be a better solution cuz these games are quite awesome if they work....later


Re:Post any Puzzle Quest technical issues here only

[Post New]by corysgrannie on Oct 15, 12 4:51 PM
having the same problem trial won't open try all remedies and still won't work, playing puzzle quest w/o any problems but would like to try this one also. if you find the answer to this please post. update direct x and open all still nothing any suggestions?

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