Selina12775
Whale Shark
Whale Shark
15,462 Posts

Why can't I download?????

[Post New]by Selina12775 on Dec 1, 10 5:04 PM
I've tried no less than ten times to download "Haunted Halls: Green Hills Sanitarium", but it just keeps tellin me "error: program not responding"....................has anyone else had this problem?????? Is there an issue with the game???

 
biomix
Dogfish
Dogfish
1,854 Posts

Re:Why can't I download?????

[Post New]by biomix on Dec 1, 10 5:06 PM
Not that I know of Selina. I'm sure you have already checked the Forum.
Maybe someone else can pop in here. I bought the game and didn't have any problems with it. Sorry.

 
Timebomb007
Dogfish
Dogfish
1,767 Posts

Re:Why can't I download?????

[Post New]by Timebomb007 on Dec 1, 10 5:09 PM
Try restarting computer.

 
Selina12775
Whale Shark
Whale Shark
15,462 Posts

Re:Why can't I download?????

[Post New]by Selina12775 on Dec 1, 10 5:20 PM
Timebomb007 wrote:Try restarting computer.


tried that twice, still no luck...........................

 
Timebomb007
Dogfish
Dogfish
1,767 Posts

Re:Why can't I download?????

[Post New]by Timebomb007 on Dec 1, 10 5:23 PM
Try uninstalling and reinstalling Game Manager? http://bigfishgames.custhelp.com/app/answers/detail/a_id/157/session/L3NpZC9VM0FVUnNnaw==

I don't have any problems downloading the game.

Edited on 12/01/2010 at 5:29:02 PM PST


 

Re:Why can't I download?????

[Post New]by brandyp1 on Dec 1, 10 5:41 PM
I had alot of problems with the game. I bought it on 11/30 and could not open it. They gave me a credit and then today I got a email stating that they had upgraded the game and to try it again. I went to my purchase history and reinstalled the game. It took three times to get it to start downloading. It took almost an hour to download but now it seems to be working fine.

 
bfgImbrium
Manatee
Manatee
4,236 Posts

Re:Why can't I download?????

[Post New]by bfgImbrium on Dec 3, 10 2:09 AM
Hi fishies,

We had a new version of this game released on the 1st of December so I recommend reinstalling the game to acquire the updated version.

I'm also going to go ahead and pop this thread over into the Haunted Halls: Green Hills Sanitarium game forum and this discussion can be continued here.

Happy gaming!

bfgImbrium

 
 
 
 
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