bfgImbrium
Manatee
Manatee
4,236 Posts

Post any 7 Wonders of the World technical issues here only

[Post New]by bfgImbrium on Dec 6, 10 12:40 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

 
Kelvarda
Stingray
Stingray
5,173 Posts

Re:Post any 7 Wonders of the World technical issues here only

[Post New]by Kelvarda on Jul 13, 11 10:55 AM
This game was recommended to me by a friend. Unfortunately I cannot play it

Error Message:

Copyfile failed" \graphics\levels\01\fieldc.jpg" -> "graphic\levels\02\fieldc.jpg

My OS is Win7 64bit. Brand NEW notebook, EVERYTHING up to date!!!


 
bfgIzara
Flounder
Flounder
2,151 Posts

Re:Post any 7 Wonders of the World technical issues here only

[Post New]by bfgIzara on May 8, 13 11:51 AM
Hey Kelvarda,

This kind of message may mean that some of the game files aren't in correct order! If you go ahead and uninstall and reinstall the game that may help to get everything running more smoothly.

If that doesn't help, and since your system is already totally up-to-date I'd recommend contacting Tech Support by clicking on the green to the right of the page and then selecting the Contact Us link to the bottom left. They'll work with you directly to help figure out what may be causing that error message to show up!

Best of luck!

bfgIzara


Edited on 05/08/2013 at 11:52:01 AM PST


 
 
 
 
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