Mystery of the Dragon Prince

[Post New]by thornyrose on Dec 10, 10 9:09 AM
I just purchased this game and downloaded it. But the hint box does not work. What to do?

5,877 Posts

Re:Mystery of the Dragon Prince

[Post New]by bfgArnoStyx on Dec 10, 10 10:03 AM
Hi thornyrose,

Welcome to the Forums! That's definitely strange that the hint box isn't working. Sometimes updating your video card (if it's available) can help with issues like this, so if you'd like to check for a possible update, please take a look at this help article:

Game Crashing, Freezing, or Blank Screen

If you're still having troubles with the hint box, please get in touch with Tech Support for more help. To do this, you can click on the green envelope to the right of the screen, and then click "Contact Us" (bottom left) of the next page to reach the online web form. To submit the web form, first click "Check for Answers" to visit the Help pages, and if you still can't find an answer, you will then be able to click the "Submit" button to send your ticket to our reps.

If you're a Big Fish Game Club member, you can connect to Live Chat for real-time support through your "My Game Club" page. Chat hours are Monday through Friday 9:30 AM to 4:30 PM PST. Hope this helps!


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