UPDATE! New version available for Ballville: The Beginning! Dec 20, 2010.

We have a new version of Ballville: The Beginning available now. This new version of the game fixes the progression blocker that has been causing problems at level 32.

We apologize greatly for the trouble. If the update has not already populated your Game Manager, there is a way to manually check for waiting updates:

To manually check for updates:

Click on Game Manager Options
Then open the Games & Downloads tab.

Under the Game Updates section, select Manually
Then click Check for Updates

Your game manager will then show you any available updates that haven't already been downloaded.

For more information click on the following link to view our help article:

Game Updates in the Game Manager

You can also get the newest version by uninstalling and reinstalling your game. Here is a link to our help article for PC and Mac:

Uninstall / Reinstall a Game

*If you have not yet purchased the game, find the game and reinstall the trial version (when available) to play any remaining minutes.

If you have any problems, please contact our Customer Support team for more assistance. Just click on the green envelope on the right to get to our Help pages, and if you still need assistance, click "Contact Us" to the left of the screen to submit a support ticket.