i'm in michael and emma's house

found all the snowflakes but the last one will not let me get out. i have been in this room 3 times and can't get out.

Will not let me click on the last snowflake to get out?
Have been in there several times
help? help? help? I like the game but, if it won't let me go through I want a
REFUND!!!!!!!

Hey lydia1wells,

You might want to try starting over with a new player profile to see if this might yield different results. You can also contact Tech Support (you can click on this link) if you think this might be a technical issue. Our reps can also help you with a replacement at that time. Thank you!

-bfgArnoStyx