795 Posts

windowing game

[Post New]by bbelle on Dec 31, 10 9:55 AM
I have tried the window key to halt game to go into the walkthrough but when I go to click back it won't do anything. I have experienced this all the month of December with each game I get. Before this all worked A+. I also tried the Alt-Tab but it does the same thing. The icon shows on the bottom of my screen but when I click on it , it just sits there. I go back and try to click play and it says another game is running. Any answer from anyone what may be causing this? Would really appreciate. because to get the game to play again i have to reboot.

Edited on 12/31/2010 at 9:56:14 AM PST

5,877 Posts

Re:windowing game

[Post New]by bfgArnoStyx on Dec 31, 10 10:05 AM
Hey bbelle,

I would definitely recommend getting in touch with Tech Support for help with this specific error message. Please let them know exactly what you're seeing so that our reps can best assist you!

To do this, you can click on the green envelope to the right of the screen, and then click "Contact Us" (bottom left) on the next page to reach the online web form. To submit this form, first click "Check for Answers" to visit the Help pages, and if you still can't find an answer, you can then click the "Submit" button to send your ticket to our reps.

If you're a Big Fish Game Club member, you can connect to Live Chat for real-time support through your "My Game Club" page. Chat hours are Monday through Friday 9:30 AM to 4:30 PM PST.

Since there is a main technical issues thread, I'm going to lock this up so all issues remain in one area, but please post any further questions here. Thank you!


Edited on 12/31/2010 at 10:05:47 AM PST

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