4,236 Posts

Post any Trivia Machine technical issues here only

[Post New]by bfgImbrium on Jan 5, 11 12:28 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

96 Posts

Re:Post any Trivia Machine technical issues here only

[Post New]by CarenNH on Jan 12, 14 2:44 PM
I like this game very much and am not having any general problems playing. The only issue is that it doesn't seem to be able to download new questions. It always tells me it doesn't have a working internet connection. Which is odd, since as you can see, my internet connection is working just fine or I wouldn't be posing to this forum. :-)


Re:Post any Trivia Machine technical issues here only

[Post New]by lorelei2002 on Jan 22, 14 10:27 PM
I'm having the same issue.

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