bfgDonau
Flounder
Flounder
2,464 Posts

Post any Dark Tales: Edgar Allan Poe`s Murders in the Rue Morgue technical issues here only

[Post New]by bfgDonau on Jan 9, 11 9:21 AM
If you are having problems getting Dark Tales: Edgar Allan Poe`s Murders in the Rue Morgue to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct common issues in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread, it also helps to mention whether you're playing the PC or Mac version of the game.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (ie. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

Edited on 01/09/2011 at 9:22:23 AM PST


 

Re:Post any Dark Tales: Edgar Allan Poe`s Murders in the Rue Morgue technical issues here only

[Post New]by coynemom on Jan 9, 11 8:39 PM
i cannt get the hammer in the laundry room. I used a clue but it wont let me pick it up?

 
beryltheperil
Guppy
Guppy
118 Posts

Re:Post any Dark Tales: Edgar Allan Poe`s Murders in the Rue Morgue technical issues here only

[Post New]by beryltheperil on Jan 24, 11 3:46 PM
I cannot get the book of notes in the right hand corner to open , it flashes when new information goes in , but although I am now on Chapter 7 I have only been able to access it in one location the restaurant. Didn;t do anything different in that scene than in the others

http://forums.bigfishgames.com/posts/list/74352.page
http://forums.bigfishgames.com/posts/list/73463.page

looks like it has happened to other people too

Edited on 01/24/2011 at 3:52:49 PM PST


 
MySadie
Seahorse
Seahorse
32 Posts

Re:Post any Dark Tales: Edgar Allan Poe`s Murders in the Rue Morgue technical issues here only

[Post New]by MySadie on Feb 8, 11 8:21 PM
I'm not sure if this is a technical problem or not. I am at the bridge and know I need the garden shears. The problem is that I only have half of the shears so presume that I need to go back in the game to an area that I did not complete. (I seem to remember that I got out of a hidden object area without completing it.) I can't back out of the bridge scene to go anywhere else. Is this a problem with the game, or am I missing something? I'm afraid I might have to restart the whole game to get what I need!

 

Re:Post any Dark Tales: Edgar Allan Poe`s Murders in the Rue Morgue technical issues here only

[Post New]by myerssharry on Jun 11, 13 9:33 AM
Need help on chapter 6 , tried everything and the ram rod will not work. really need help.

Edited on 06/11/2013 at 7:16:48 PM PST


 
 
 
 
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