bfgDonau
Flounder
Flounder
2,464 Posts

Post any Sea Journey technical issues here only

[Post New]by bfgDonau on Jan 18, 11 9:13 AM
If you are having problems getting Sea Journey to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct common issues in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (ie. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Sea Journey technical issues here only

[Post New]by Contessa10 on Jan 21, 11 8:23 PM
I am near the end, but the game has frozen up. I have exited and re-entered but it won't clear to continue. I am having fun and kicking ****, now I am only sitting on it. Help

 

Re:Post any Sea Journey technical issues here only

[Post New]by sandrclive on Jun 28, 14 6:07 PM
I've just upgraded my computer to windows 7. computer meets minimal specs, but it has stuttering in the game. I've tried changing some of the compatibility settings (windows xp xp3, graphics settings - so far no luck.

 
 
 
 
Go to: