bfgImbrium
Manatee
Manatee
4,236 Posts

Post any Cassandra's Journey 2: The Fifth Sun of Nostradamus technical issues here only

[Post New]by bfgImbrium on Jan 24, 11 12:40 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

 
IPMP
Seahorse
Seahorse
24 Posts

Post any Cassandra's Journey 2: The Fifth Sun of Nostradamus technical issues here only

[Post New]by IPMP on Feb 5, 11 11:39 AM
My problem is the same; the game crashes.

My SO is the windows 7 and is the 1st time it hapenned to me but, also, I've already play full game I bought recently with this system and nothing hapened.
I believe this is a incompatibity of this game, maybe a bug. I'm playing the arrival to Peru and it crashes when they took the van. in the midlle of the game and I need to know if there's a solution for this
Thanks


bfgImbrium wrote:If you are having problems getting the game to work correctly, we highly recommend going to our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>. Using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a> is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

<a href="http://bigfishgames.com/help/index.html?rn=166">Frequent Crashing of Game</a>
<a href="http://bigfishgames.com/help/index.html?rn=438">Game Compatibility</a>

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>.

 
triercl
Jellyfish
Jellyfish
14 Posts

Re:Post any Cassandra's Journey 2: The Fifth Sun of Nostradamus technical issues here only

[Post New]by triercl on Sep 6, 11 8:18 PM
i AM HAVING THE SAME PROBLEM AT THE SAME SPOT - THE VAN SCENE - I CAN'T GET PAST IT - TELLS ME THAT IT QUIT WORKING

 
patschatz
Jellyfish
Jellyfish
18 Posts

Re:Post any Cassandra's Journey 2: The Fifth Sun of Nostradamus technical issues here only

[Post New]by patschatz on Feb 28, 12 12:13 PM
I'm also at the crash van site, can't get past this scene...computer has crashed 3 times.....never done this with any other game even online games like LOTRO. Don't think I'll try to finish it.

 
 
 
 
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