Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by krazzycat on Jan 1, 15 4:43 PM
Seem to be stuck in loop and mini games not triggered. somehow i got into the crypt without using the potion, playing the mini game with the music box gear, or using the key. All are still in my inventory.
Once in the crypt and drew the circles and started the fire, I put in the book then the screen inset closed and I cannot zoom back in to add the scarf or ring.
Now I seem to be stuck in the crypt and the few rooms in the house and can go nowhere. Even in the map, only this limited area is displayed and no actions are indicated.
I am running on a Mac using OS 10.6.8.
Help!
Thanks!

 

WAH! I can't finish

[Post New]by canadianyay on Jan 1, 15 5:40 PM
After taking the locket from the queens neck there is a puzzle. Now I have stuck it out with this game, thru cursor freezes, crashes, and many problems of a similar nature. I just wanted to get rid of the loathsome bloodsuckers. But I got kicked out of the minigame, right in the middle. I have no locket and no lock of hair, so I can't continue. What a terrible way to start the New Year! The game is even more loathsome than the bad guys. I want my credit back BFG! Why can't you fix these things??!! Look at all the fishies having trouble with this game: it should have been fixed before it was released. Find me a lock of hair from the developers: I have all the other ingredients for a destroying potion......

 
nlowe
Jellyfish
Jellyfish
12 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE her

[Post New]by nlowe on Jan 1, 15 5:43 PM
pemerald46 wrote:
violetsue wrote:Help! I have been playing for some time now. I have all 3 of Anna's possessions and I am facing the Bathory House the hint is telling me to go down, (bottom of screen) however, it will not go there. I have tried the map, but I am assuming because it is an uncharted area it will not allow me to go down/page down. I tried changing screen size, also nothing. Can someone help, please? Thanks


Having the same problem, please help

 
nlowe
Jellyfish
Jellyfish
12 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE her

[Post New]by nlowe on Jan 1, 15 5:46 PM
pemerald46 wrote:
violetsue wrote:Help! I have been playing for some time now. I have all 3 of Anna's possessions and I am facing the Bathory House the hint is telling me to go down, (bottom of screen) however, it will not go there. I have tried the map, but I am assuming because it is an uncharted area it will not allow me to go down/page down. I tried changing screen size, also nothing. Can someone help, please? Thanks


Having the same problem, please help


Me too!!!

 
bgnam8r
Seahorse
Seahorse
24 Posts

glasses in the Alchemist's pharmacy

[Post New]by bgnam8r on Jan 2, 15 6:25 AM
bgnam8r wrote:I had a freeze in this room & now that I need the glasses I can not touch them so that I can receive the glasses to use on the monastery wall. I am so far along in the game I would hate to have to start over. Is there a fix for this glitch/hiccup?


Have uninstalled & reinstalled, same problem. It sure can't be my new gaming system running Windows 8.1 newest version.

Is anyone else having this particular technical issue?

 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by bfgWaimea on Jan 2, 15 10:01 PM
Hi Everyone,

I'm sorry to hear that there are freezing and crashing issues are still occurring with the game.

In case you haven't tried it yet, the following help article may be useful:

Game Crashing, Freezing, or Blank Screen

If that doesn't work, we recommend that you contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help.

I hope that you'll be able to continue with this game using the information listed above.

bfgWaimea

 
1unicorn
Guppy
Guppy
104 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by 1unicorn on Jan 2, 15 10:12 PM
Did not even get started. All that came up was the figure of the woman in the large dress and a whate small blank at the bottom of the screen. May try the other(non-ce) version.

 

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by trogoway on Jan 3, 15 11:22 PM
IM playing on a MAC. This game freezes up its cursor and I have to back out and restart the game. I got to a point where I made a potion to make me invisible, but in my inventory it is a blank box. I can not progress in the game because I can't click on the potion to drink it. If i push Hint, it circles the empty box in my inventory and tells me to drink it and go through the door. I tried clicking the blank box, to no avail. Can you unstick this part please? I really like the game so far, despite the little bugs. I am running this on a mac, with the Yosemite system.

 
rogert87
Seahorse
Seahorse
25 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by rogert87 on Jan 4, 15 1:35 AM
this game is a complete waste of money. I have reinstalled it 3 times, except it never completely un installs. so I keep being sent back to the place I was at when I uninstalled it. I am running windows 7 64.
I do wish that they would not release these games until all the bugs have been sorted.

 
tammytheo
Clownfish
Clownfish
738 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here

[Post New]by tammytheo on Jan 4, 15 2:45 AM
rogert87 wrote:this game is a complete waste of money. I have reinstalled it 3 times, except it never completely un installs. so I keep being sent back to the place I was at when I uninstalled it. I am running windows 7 64.
I do wish that they would not release these games until all the bugs have been sorted.


This is how it works, you know. A game saves your progress in order for you to be able to continue from where you left off, after having it uninstalled/reinstalled. If you want to start the game from the beginning, you have to create a new profile.

I hope this clears up the confusion.

 
bfgVaiya
Salmon
Salmon
2,557 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by bfgVaiya on Jan 4, 15 1:28 PM
Hey there

I'm really sorry to see a couple of you are experiencing display issues and a freezing cursor! It may help to check out the following help article:

Game Crashing, Freezing, or Blank Screen

If you've already tried these steps, please contact our Technical Support Team HERE with a Dr. Felix Report and one of our Reps will be more than happy to help!

bfgVaiya

 
agedog1
Starfish
Starfish
56 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here

[Post New]by agedog1 on Jan 5, 15 11:10 AM
violetsue wrote:Help! I have been playing for some time now. I have all 3 of Anna's possessions and I am facing the Bathory House the hint is telling me to go down, (bottom of screen) however, it will not go there. I have tried the map, but I am assuming because it is an uncharted area it will not allow me to go down/page down. I tried changing screen size, also nothing. Can someone help, please? Thanks

 
agedog1
Starfish
Starfish
56 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by agedog1 on Jan 5, 15 11:11 AM
This is still happening what the heck is wrong? Anyone have any answers before I trash this game????? Giving it a 1 star STAY AWAY AT ALL COST - FLAWED GAME?

 
agedog1
Starfish
Starfish
56 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE her

[Post New]by agedog1 on Jan 5, 15 11:33 AM
bfgVaiya wrote:Hey there

I'm really sorry to see a couple of you are experiencing display issues and a freezing cursor! It may help to check out the following help article:

<a href="http://www.bigfishgames.com/help/index.html?rn=158">Game Crashing, Freezing, or Blank Screen </a>

If you've already tried these steps, please contact our Technical Support Team <a href="http://bigfishgames.custhelp.com/app/ask">HERE</a> with a <a href="http://www.bigfishgames.com/help/index.html?rn=1688">Dr. Felix Report</a> and one of our Reps will be more than happy to help!

bfgVaiya


This game does not work please stop telling us to go to the Technical Issues section. SHUT THE GAME DOWN - TAKE IT OFF AVAILABLE GAMES. I would think after over EIGHT THOUSAND post in the "technical issue's section" BFG would wise up!!!!!!!!!!!!!!!!!!!!!!!!!!11

Edited on 01/05/2015 at 11:35:38 AM PST


 

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE h

[Post New]by ABQBOB on Jan 5, 15 1:26 PM
agedog1 wrote:
bfgVaiya wrote:Hey there
bfgVaiya


This game does not work please stop telling us to go to the Technical Issues section. SHUT THE GAME DOWN - TAKE IT OFF AVAILABLE GAMES. I would think after over EIGHT THOUSAND post in the "technical issue's section" BFG would wise up!!!!!!!!!!!!!!!!!!!!!!!!!!11


Precisely!
I sent a message to bfgWaimea on 12/26 asking for either a fix or a replacement game. I don't intend to spend time re-installing and replaying only to (probably) experience the same errors. They say the game works. I'd like to know for whom it works. I'd advise anyone reading this to stop fiddling with the game and, instead, request a fix or a credit for a new game.

Edited on 01/05/2015 at 1:26:54 PM PST


 
bgnam8r
Seahorse
Seahorse
24 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here

[Post New]by bgnam8r on Jan 6, 15 5:41 AM
bfgVaiya wrote:Hey there

I'm really sorry to see a couple of you are experiencing display issues and a freezing cursor! It may help to check out the following help article:

<a href="http://www.bigfishgames.com/help/index.html?rn=158">Game Crashing, Freezing, or Blank Screen </a>

If you've already tried these steps, please contact our Technical Support Team <a href="http://bigfishgames.custhelp.com/app/ask">HERE</a> with a <a href="http://www.bigfishgames.com/help/index.html?rn=1688">Dr. Felix Report</a> and one of our Reps will be more than happy to help!

bfgVaiya



I have a new, gaming computer with a high end video card, the newest version of Windows 8.1 & know there is nothing wrong with my computer. The issue is not with my computer it is with the game. My game isn't frozen, the item I want to pick up (glasses in the Pharmacy) is frozen, I can't pick them up. I have been a good customer of Big Fish for years. If you can't fix the game then I want a game credit for a CE which is what I purchased.

 

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by ladymontreal on Jan 6, 15 4:40 PM
I put the liquid gold on the potion table before I had the cordial of past days and now can't proceed in the game. Can't remove the liquid gold to make the potion! Help!

 

Re:I am facing the countess but something's wrong...

[Post New]by Melissa46d on Jan 11, 15 7:53 AM
The countess has caught up to me in the courtyard and I am facing her. I don't have what I need to defeat her and the hint keeps telling me to go back. It doesn't allow you to go back. The map is gone so I cannot go back to get what I forgot for the crossbow. The game has me trapped looking at a very angry countess. Any Tips?

 

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by salleegal on Jan 12, 15 7:15 PM
I'm having the same issue as some others..... item is missing from inventory. I have a blank box where the Empty Glass used to be. I need it now to continue in the game. Hint button circles the empty inventory box and shows item should go to the bucket of water; unfortunately there is no Empty Glass in the empty inventory box....I'm stuck....

Should I ask for a refund? Would like to play another game... never had trouble like this with any other Big Fish purchase.

 
casino14
Guppy
Guppy
114 Posts

Re:Please post any TECH ISSUES for Vampire Legends: The Untold Story of Elizabeth Bathory CE here!

[Post New]by casino14 on Jan 12, 15 8:47 PM
I have the same issue as the people that can/t gfo down ore anywhere from the front of Bathory. I'm running windows Vista. This is getting really old and FAST!! I have Dr Felixed till I am blue in the face.The next game this happens too me I am going to imediatly ask for my MONEY BACK. I am tiresd of messing around. I buy every new game that comes out and am tired of losing money that I really can't and shouln't spend on these

 
 
 
 
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