bfgArnoStyx
Stingray
Stingray
5,877 Posts

Post any Wedding Salon technical issues here only

[Post New]by bfgArnoStyx on Feb 4, 11 7:42 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

**Please reserve this thread for tech issues only. If you are seeking standard help with the game (ie. hints and tips), feel free to start a new thread with your question in the Game Forum.

 
eternity00
Seahorse
Seahorse
25 Posts

Re:Post any Wedding Salon technical issues here only

[Post New]by eternity00 on Feb 5, 11 6:51 AM
My computer goes black for a few seconds every few minutes and makes a kind of growling sound like the audio is messed up. Then continues on. Unfortunatly the clock continues to tick during this time. Love the game. Hate the glitch. I have a ton of games from BF and I have never seen this odd glitch before. My computer is only about 5 months old so I am not convinced that is the problem. I am going to download the demo on another computer here in a minute to see if it occurs there too and I will post the results.

Edited on 02/05/2011 at 6:52:52 AM PST


 
eternity00
Seahorse
Seahorse
25 Posts

Re:Post any Wedding Salon technical issues here only

[Post New]by eternity00 on Feb 5, 11 7:43 AM
My windows xp computer did just fine. So it must be something with my new computer. Still odd though that no other games have responded this way.

 

Re:Post any Wedding Salon technical issues here only

[Post New]by wendyeth on Mar 23, 11 8:47 AM
I have a Mac and just bought the game today. I'm having an issue with graphics dragging and the pointer slowing. The more things going on, the worse it gets. It makes the game nearly impossible to play. My other Big Fish games play fine, so I don't think it's my computer. This is only a problem during the actual level. The clicking works just fine when on the buying scenes.

 
Mettefreja
Starfish
Starfish
41 Posts

Re:Post any Wedding Salon technical issues here only

[Post New]by Mettefreja on Apr 19, 11 2:20 AM
The game itself works fine on my XP machine, but it doesn't remember, that I switched it from full screen to windowed mode - which means it starts up in full screen mode everytime.

 
Candwill
Jellyfish
Jellyfish
16 Posts

Re:Post any Wedding Salon technical issues here only

[Post New]by Candwill on Jul 28, 11 2:44 PM
The game started to load and I signed in....then it kicked me out!

 
ealbonico
Jellyfish
Jellyfish
12 Posts

Re:Post any Wedding Salon technical issues here only

[Post New]by ealbonico on Aug 15, 11 3:49 AM
wendyeth wrote:I have a Mac and just bought the game today. I'm having an issue with graphics dragging and the pointer slowing. The more things going on, the worse it gets. It makes the game nearly impossible to play. My other Big Fish games play fine, so I don't think it's my computer. This is only a problem during the actual level. The clicking works just fine when on the buying scenes.



You are not the only one who is having the same problem. I get frustrated when I play this game. The game drags when there is a lot going on. When it starts to drag I loose customers. I wish I did not buy it.

 

Re:Post any Wedding Salon technical issues here only

[Post New]by prettysoldier on Sep 12, 11 7:27 PM
Every time the game informs you of the combo, via a text box, it locks up the game. You must exit and completely re-start the game to get it to disappear. This happened to me twice. I am removing the demo. Thanks.

 
 
 
 
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