bfgDonau
Flounder
Flounder
2,464 Posts

Post any Muse technical issues here only

[Post New]by bfgDonau on Feb 7, 11 7:41 AM
If you are having problems getting Muse to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct common issues in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (ie. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Muse technical issues here only

[Post New]by maryrose2 on Feb 7, 11 12:48 PM
Cannot tranfer items from right to left in this game even exchange my mouse please help maryrose2

 
drankin
Seahorse
Seahorse
25 Posts

Re:Post any Muse technical issues here only

[Post New]by drankin on Feb 7, 11 3:51 PM
I can't get my cursor to show up. I've had cursor problems with other games, but I can usually deselect Custom Cursor. Now I can't even do that. Anyone know of the solution?

 
treklady1
Jellyfish
Jellyfish
13 Posts

Re:Post any Muse technical issues here only

[Post New]by treklady1 on Feb 7, 11 8:18 PM
When I try to run this, I get a black screen with an "Unsupported Signal" message. I can run most of the games, but on very rare occasions, I run across this type of issue.

 

Re:Post any Muse technical issues here only

[Post New]by SherlockGirls on Feb 7, 11 11:18 PM
MaryRose2:

To transfer items from the right side of the screen (list of words) to the left (the scene), click once on the word -- it will become the item and it will stick to your cursor so you can bring it across to the picture. Click again where it belongs within the scene to place it there.

 
ghstmyst
Jellyfish
Jellyfish
15 Posts

Re:Post any Muse technical issues here only

[Post New]by ghstmyst on Feb 8, 11 4:18 AM
I can't even see my cursor when the game starts.

 
DarkBrown
Seahorse
Seahorse
22 Posts

Re:Post any Muse technical issues here only

[Post New]by DarkBrown on Apr 28, 12 5:19 AM
Not a technical issue with the game exactly, but I just thought you should know that the screenshots you have on this game's webpage are *NOT* from the game "Muse". I don't know what game they are from, but it isn't this one.

Since I couldn't find a better place to mention this, I thought you might notice it if I posted here. You might want to fix that. It's hard to sell a game when a person can't even see it.

 
 
 
 
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