bfgFlounder
Moderator
Moderator
12,864 Posts

Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by bfgFlounder on Feb 12, 11 12:15 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

**Please reserve this thread for tech issues only. If you are seeking standard help with the game (ie. hints and tips), feel free to start a new thread with your question in the Game Forum.**

 
GrammaKj
Clownfish
Clownfish
541 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by GrammaKj on Feb 12, 11 12:30 AM
First of all when I clicked "play" in the game manager, a box popped up that said "unpacking resources" and it took forever for it to unpack. Secondly, very early in the game I clicked the arrow to go up the street and the game totally froze. The only way I could move, exit etc. was to ctrl+alt+del. I think I'll pass this one up if I'm already having problems. I don't think I have ever had a game freeze up and I've downloaded 200+ games here at BF(est.).

Edited on 02/12/2011 at 12:38:45 AM PST


 
goddess280653
Guppy
Guppy
141 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by goddess280653 on Feb 12, 11 12:32 AM
Another game that downloads with a Games Stub update and then won't run - had issues with Stray Soul's Dollhouse Story yesterday - Error Access Violation - the ONLY time I have ever had this happen with a game before is in exactly the same situation - game downloads with update - game won't run !! I have downloaded much larger files than these and have had no problems @ all - wot's the story BFG ?? Needs a fix & quick !!!

 
bradalex
Minnow
Minnow
255 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by bradalex on Feb 12, 11 1:09 AM
downloaded,(very slowly), then told me my trial was up even though I hadn't even opened the game! Pity as it sounded like fun, but I won't get to find out unless you fix it.

 
Capthowdy64
Minnow
Minnow
268 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by Capthowdy64 on Feb 12, 11 1:16 AM
I'm having a lot of the same issues. It took an hour to download on DSL. I click to play the game and it crashes every time. If you fix this I'd be willing to try again.

 
lucyloket
Guppy
Guppy
138 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by lucyloket on Feb 12, 11 1:49 AM
Errmmmmm! I've clicked the button to d/l the trial twice. I get the 2 boxes that pop up to agree to allow the programme ot run and then.................nothing.
The d/l just won't start - guess I won't be buying this one then

Update - the game did load, but not the way it usually does (?)
Been playing for a couple of hours now and no other issues - I hope you other BFG peeps get the tech issue sorted - it's a great game.

Edited on 02/12/2011 at 8:12:14 AM PST


 
Blackie61958
Shark
Shark
12,595 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by Blackie61958 on Feb 12, 11 1:58 AM
Error: Access violation at 0x05BBEFAE(tried to write 0x00000000) program terminated!!

The same thing happened yesterday with Stray Souls!!
(different error #'s)

 
BFGJunkie
Squid
Squid
74 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by BFGJunkie on Feb 12, 11 2:51 AM
Blackie61958 wrote:Error: Access violation at 0x05BBEFAE(tried to write 0x00000000) program terminated!!

The same thing happened yesterday with Stray Souls!!
(different error #'s)





Same thing for me too, both days, I wonder what all of us fishies getting the "error access violation" have in common. I have an Alienware Aurora R-2, Win 7.

 
tj1147
Clownfish
Clownfish
654 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by tj1147 on Feb 12, 11 3:53 AM
I had the "error...access violation" message with yesterday's game, too. I just clicked on the desktop icon at the bottom left of my screen and it took me right back to the game...didn't "lose my place" in the game, either. Aggravating for sure!

 
Helmaron
Guppy
Guppy
112 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by Helmaron on Feb 12, 11 4:50 AM
Wouldn't even start.

Downloaded game.

Got "Downloading Game Stub"

Got a box which said "UNPACKING RESOURSES"

Waited patiently

When the play page came up it said that I had 57 minutes left to play

Pressed play

Game icon blinked briefly on the desktop bar at the bottom of the page.
Then disappeared

I pressed the play button again, but it said I had a game already playing

Exited the game stub and tried again.

Pressed play

Game icon blinked briefly on the desktop bar at the bottom of the page.
Then disappeared
I pressed the play button again, but it said I had a game already playing


Still the same

Uninstalled!

Pity! I was looking forward to this as I like the Sookie Stackhouse books. Not so keen on the TV series. Too much artistic licence.









 
Janeypat
Minnow
Minnow
262 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by Janeypat on Feb 12, 11 4:57 AM
Helmaron wrote:Wouldn't even start.

Downloaded game.

Got "Downloading Game Stub"

Got a box which said "UNPACKING RESOURSES"

Waited patiently

When the play page came up it said that I had 57 minutes left to play

Pressed play

Game icon blinked briefly on the desktop bar at the bottom of the page.
Then disappeared

I pressed the play button again, but it said I had a game already playing

Exited the game stub and tried again.

Pressed play

Game icon blinked briefly on the desktop bar at the bottom of the page.
Then disappeared
I pressed the play button again, but it said I had a game already playing


Still the same

Uninstalled!

Pity! I was looking forward to this as I like the Sookie Stackhouse books. Not so keen on the TV series. Too much artistic licence.









 
Janeypat
Minnow
Minnow
262 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by Janeypat on Feb 12, 11 4:59 AM
Had the same as Helmaron !!!!!!!!!!!!!!!!!!!

Get fed up with waiting for stubs , etc and then not able to play game as it supposedly "running"
Running where I want to know as I cant access it!!!!!!!!!!!!!!!!

 
bluesinew
Minnow
Minnow
231 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by bluesinew on Feb 12, 11 5:16 AM
The game downloaded and installed quickly. No problems there... however, found the cursors slow and cumbersome. Trying to use the inventory items got to tricky. Not going to buy this one.

 
supra
Seahorse
Seahorse
29 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by supra on Feb 12, 11 6:00 AM
Access violation error for me too. Cannot play it at all yet again.

 
snags2
Starfish
Starfish
49 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by snags2 on Feb 12, 11 6:01 AM
Helmarron spelled it out perfectly...ditto of my problems.
Pity I was lookng forward to it . When it's sorted i'll try again.
Snags2

 
hannah57
Clownfish
Clownfish
760 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by hannah57 on Feb 12, 11 6:13 AM
My download finished and it said, Trial Expired. I never even got to open the darn thing. I don't want to just buy a game I haven't even tried yet. It's not fair to us fishies so I hope this problem is fixed, soon.

 

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by rachglo2626 on Feb 12, 11 6:22 AM
Mine did the same thing when I downloaded the trial - I went back into the C folder where it installed, had it unpack the resources again (resources_unpack_Allinone) - then I opened up my game manager as an administrator. It worked, but my trial ran out. I am going to buy hopefully it will continue working when I get back.

There is also a text in the c file, apparently the game is not compatible with some graphics cards, there is a list there

 
Blackie61958
Shark
Shark
12,595 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by Blackie61958 on Feb 12, 11 6:24 AM
BFGJunkie wrote:
Blackie61958 wrote:Error: Access violation at 0x05BBEFAE(tried to write 0x00000000) program terminated!!

The same thing happened yesterday with Stray Souls!!
(different error #'s)





Same thing for me too, both days, I wonder what all of us fishies getting the "error access violation" have in common. I have an Alienware Aurora R-2, Win 7.

Welcome to the pond BFG-Junkie!!

We here at the pond are all BFG junkies!!

 
lydiajmack
Guppy
Guppy
152 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by lydiajmack on Feb 12, 11 6:33 AM
I always am worried when a new game comes out and I see such a lengthy "technical issues" blog. I usually don"t have a problem (my OS is Vista) but it still worries me. It also worries me even more when I see the same issue come up several times and then don't see an updated version of the game.
Oh well, just commenting. Hope you fishies get the help you need.

 
govegril
Stingray
Stingray
5,727 Posts

Re:Post any Charlaine Harris: Dying for Daylight technical issues here only

[Post New]by govegril on Feb 12, 11 7:11 AM
The game wont run for me. I went and downloaded it from the original site and it ran perfectly. So, I guess I wont be getting the game from here!


 
 
 
 
Go to: