Cradle of Rome 2 security code mystery

[Post New]by GenieWisher on Feb 22, 11 8:44 PM
I have purchased the Cradle of Rome 2 game and I have installed to my laptop with no problem but when I installed on my desktop this is the message I have received
"This program requires a security key. If you have one, select OK to enter it. After entering a valid key, you will be not prompted again." I need know why this is and how can I fix it. I have done all the necessary steps but to no avail. Help Please! Regina

 
bfgImbrium
Manatee
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Re:Cradle of Rome 2 security code mystery

[Post New]by bfgImbrium on Feb 23, 11 5:44 AM
Hi GenieWisher,

Welcome to the pond!

The security message appears usually when there has been a hardware switch. Not to worry though, Customer Support can issue you the required key and you can get back to your gaming in no time!

Simply be sure to enclose a copy of the hardware fingerprint that pops up in the error message.

You can get in touch with Customer Support by clicking on the green envelope on the right to get to our Help pages, and then click "Contact Us" to the right of the screen to submit a support ticket.

Or if you're a Big Fish Game Club member, you can connect to Live Chat Support Monday-Friday 9:30am-4:30pm PST.

I'm also going to pop this thread over in to the Cradle of Rome 2 game forum; you can find the technical issues thread for this game here

This discussion can be continued here .

Hope this helps!

bfgImbrium

 
 
 
 
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