bfgArnoStyx
Stingray
Stingray
5,877 Posts

Post any Farmscapes technical issues here only

[Post New]by bfgArnoStyx on Mar 2, 11 2:33 PM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

**Please reserve this thread for tech issues only. If you are seeking standard help with the game (ie. hints and tips), feel free to start a new thread with your question in the Game Forum.

 
jennsmom
Angelfish
Angelfish
1,207 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by jennsmom on Mar 4, 11 7:33 AM
I don't know if this is a "technical issue," but I really like this game and find it relaxing. I'm trying to finish my third farm, and nothing will grow in my beds! No matter which of the three choices I pick, nothing will grow....just dirt. I think it's funny and it won't affect the outcome of the game, but it sure didn't happen with the first two farms.

 
Vanadvindun
Lobster
Lobster
91 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by Vanadvindun on Mar 6, 11 7:30 AM
There seems to be some sort of "blip" with the final trophy in this game. I've completed all three farms and won all but two trophies. It still will not award the "Golden Lion" trophy for completing all three farms. There seem to be quite few people experiencing this problem (see the post in the forum called "awards"). Any hints would sure be appreciated!

 

Re:Post any Farmscapes technical issues here only

[Post New]by MrsNoodles on Mar 8, 11 8:22 PM
This game has problems because you don't know what you are supposed to do and it takes too long to figure whatever out. I don't like this game because there is really no direction.

 

Re:Post any Farmscapes technical issues here only

[Post New]by FLAMEonfire on Mar 9, 11 12:48 AM
I tired to play this game but it just stood there - with the stupid people telling me that the game hasn't started yet - i waited and waited but nothing happen! you get to watch the ugly boy and the just as ugly farmer wal around speaking to each other for what seemed like forget. i got so bored I canceled the game for it even got started. What a joke - and a very unfunny one at that!@!!!

 
Chevygal53
Minnow
Minnow
233 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by Chevygal53 on Mar 10, 11 4:11 PM
I uninstalled my original download because of the slow load time. I installed the new download 2 or 3 times and now it does not play. The game closes and goes back to ny desktop after I make a purchase, it doesn't matter which one. I can continue to play the M3 part, but can not design the farm. I have Gardenscape and am able to make changes. I have cleaned all my junk files, verified everything is up to date and created a new player. Any other suggestions?

 
Liz_Lemon
Minnow
Minnow
219 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by Liz_Lemon on Mar 11, 11 7:55 AM
This is one of the few games that I can't get to open.
It just spins and then I eventually pull up the task manager and it says ( not responding) so, I just close it.
I've tried down loading it here and from another site -- same exact issue.
I don't want to mess with my computer settings to try to play this game and then have 10 other not work. I'm on a Vista wide screen and wonder if it's the wide screen settings that it's not compatible with....

 

Re:Post any Farmscapes technical issues here only

[Post New]by calliopejane on Apr 10, 11 3:42 PM
Jennsmom - me too! Nothing but dirt in all my beds, now that I'm on third farm. Very sad, nothing will grow, even in the farms I already completely restored. :-(

 
NULL
Herring
Herring
356 Posts

how do you win the game I just keep playing?

[Post New]by NULL on Jun 25, 11 10:34 PM
bfgArnoStyx wrote:If you are having problems getting the game to work correctly, we highly recommend going to our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>. Using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a> is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

<a href="http://bigfishgames.com/help/index.html?rn=166">Frequent Crashing of Game</a>
<a href="http://bigfishgames.com/help/index.html?rn=438">Game Compatibility</a>

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>.

**Please reserve this thread for tech issues only. If you are seeking standard help with the game (ie. hints and tips), feel free to start a new thread with your question in the Game Forum.

 

Re:Post any Farmscapes technical issues here only

[Post New]by Crumblie on Oct 3, 11 8:25 AM
Why is my game not saving itself when I exit..I have to start at the beginning each time. Thanks

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by bfgArnoStyx on Oct 3, 11 11:45 AM
Hey Crumblie,

Welcome to the pond. I'm sorry to hear that you're having saving troubles with this game. There are some troubleshooting steps outlined in the following help article that might help:

Save Errors

If going through these steps don't resolve the issue, please get in touch with Tech Support (you can click on this link) and our reps will be able to assist you. Thanks!

-bfgArnoStyx

 
letsdoit
Shark
Shark
10,483 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by letsdoit on Nov 2, 11 12:09 PM
I will be contacting C/S...i have a completely new puter...everything there to 'run' a game when the game is 'normal'!

went to play 'farmscapes' and even though i installed/try to play/removed custom cursor/way slow like on old puter/uninstalled....later

now i have read the 'undated' date...so i have installed and played up to the match3 to collect money...what a 'hoot'...the squares on each veggie looks like u are playing the slots in las vegas casino...they pass through like on 'speed' in overdrive, flashing as they pass!...(cannot play if no money earned )...no joke!...AND...not funny!

i did not finish this game with my old puter...it was a 'snail process' in the game...so being with my new puter....well lets see what happens?....i cleaned out all the cookies, browser (which i did not know was auto setup by the computer wizard that built it! )...so even did a 'check disk'....well then

uninstalled....AGAIN!....REINSTALLED....AGAIN!...still having the issue with the M3 part of game...BUMMER!

BTW...my very first game purchase (2010) from BFG was gardenscape (my very fav game ..)....and ... it would not even run...needless to state i did finish and have replay when i had old puter...so i am so P.O.!

well off to the C/S...am very very unhappy!

 
mcqueenn
Jellyfish
Jellyfish
11 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by mcqueenn on Dec 27, 11 9:52 PM
I have the Mac version. I am getting near the end and everything has been working up to now. I have built the gazebo, and I think all that's left is fixing up the farmhouse. But I get a match-3 layout that I can't solve. Over on the left side is an isolated box with three tiles in it. Until I eliminate those tiles I can't progress with the game. But unless I happen to get three matching pieces when the game opens, I can't clear those three spaces, because they aren't connected to the rest of the game field. I have tried exploding a bomb or dynamite as close to them as I can in the main playing field but it has no effect. Is there something I'm missing?

 
Rhysdux
Angelfish
Angelfish
1,219 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by Rhysdux on Jan 3, 12 2:38 AM
At the point where construction is set to begin (when you're supposed to hang up a hammock, trim a branch on a tree and distract bees with a smoker), my version of the game freezes and will not progress. Uninstalling and re-installing the game do no good, nor does clearing the cache. And, since it's so far into the game, you don't realize that the problem exists until you get there.

I have Gardenscapes, too. THAT game works perfectly.

 
SusanQ424
Jellyfish
Jellyfish
10 Posts

Farmscapes keeps crashing!

[Post New]by SusanQ424 on Jan 4, 12 6:56 PM
I have tried to install Farmscapes twice. As soon I launch the game, it crashes. I have made sure everything on my mac is up to date. I can install and run other games. I have never had this problem before. Any quesses?

 

Re:Post any Farmscapes technical issues here only

[Post New]by zettaflexx on Jan 8, 12 2:43 PM
I installed Farmscapes without problem. It loads and runs without problem until it reaches the first game sceen.
However, after planting the tree and going to the barn, when I acess the barn, the screen skips to the internal view of the barn, and at this moment the computer exits Windows.
I already updated the video card driver Adobe Flash and Adobe Shockwave.
I already uninstalled and installed the game several times with no change in the behaviour.

The data of my computer are:

AMD Athlon 64 X2 dual core processor5600+
2,91 GHz
3,00 GB - RAM
NVidia GeForce 8500 GT
6,00 GB free space on disk.

Please let me know a solution for this problem.

 

Re:Post any Farmscapes technical issues here only

[Post New]by Thunderboult on Jan 13, 12 8:55 PM
I am having the same problem getting the game to launch on my Mac. The error message is:


Process: Farmscapes [1072]
Path: /Applications/Farmscapes.app/Contents/Resources/.Farmscapes.app/Contents/MacOS/Farmscapes
Identifier: Farmscapes
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: MacGameCLauncher [1071]

Interval Since Last Report: 4778 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2012-01-13 20:46:09.745 -0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 170178D6-E7D8-4533-B095-E6198C40CB97

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Symbol not found: __ZNKSt9bad_alloc4whatEv
Referenced from: /Applications/Farmscapes.app/Contents/Resources/.Farmscapes.app/Contents/MacOS/Farmscapes
Expected in: /usr/lib/libstdc++.6.dylib


Is there a fix?

 

Re:Post any Farmscapes technical issues here only

[Post New]by frogclock23 on Jan 28, 12 8:58 PM
I have had this happen twice now. When it comes up to having to weed the farm after the rain, as soon as it talks about the hint my game closes and I have no idea why. It runs great till that point twice!

 

re: Post any Farmscapes technial issues here only

[Post New]by lgjm05 on Jan 29, 12 4:57 PM
thought this game is like Gardenscapes--but I have NO control over the mouse, it runs amuck!!

Edited on 09/11/2012 at 11:03:09 AM PST


 
brprice98
Seahorse
Seahorse
22 Posts

Re:Post any Farmscapes technical issues here only

[Post New]by brprice98 on Mar 18, 12 11:55 PM
Of the numerous games that I have purchased, this is the only one that runs slow (very slow). Even the on-line version works great. I have tried everything suggested: driver and program updates (DirectX, Flash, Shockwave, etc.), changed computer and game settings, uninstalled, downloaded and reinstalled the game three times with no improvement. Don't know what else to try. Help please!!!

 
 
 
 
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