Lazyhab
Seahorse
Seahorse
25 Posts

Problems?

[Post New]by Lazyhab on Mar 8, 11 9:39 AM
After playing to level 4, had to sign off but when I went back to it, it made me start all over at Level 1. Tried again after level 2 and it started back at level 1 again.
Is anyone else having this problem??

 
bfgDonau
Flounder
Flounder
2,464 Posts

Re:Problems?

[Post New]by bfgDonau on Mar 8, 11 9:57 AM
Hi Lazyhab!

There are some steps in our Save Errors help article that may help with this issue.

I'd recommend giving them a try and contacting our Customer Support team if the trouble persists or if you have any questions regarding the steps. Customer Support can be reached anytime via the green envelope to the right or through Live Chat Support if you're a Game Club member (open from 9:30am-4:30pm PST Monday-Friday).

I'm also going to go ahead and lock this thread so that we can keep all technical issues together in the main technical issues thread for Glimmer, which can be found here.

This way, if others are also experiencing the same thing, it will be easier for them to join in on the discussion. Feel free to re-post any concerns in the game's technical issues thread.

Thanks!

-bfgDonau

 
 
 
 
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