game showing white patches

[Post New]by sirpuffy1 on Mar 17, 11 5:36 PM
the game stray souls dollhouse collections will load then you play five minutes and all you see is white the game is gone

 
bfgImbrium
Manatee
Manatee
4,236 Posts

Re:game showing white patches

[Post New]by bfgImbrium on Mar 21, 11 5:05 AM
Hi sirpuffy1,

Welcome to the pond!

Have you tried any updates or disabling Aero? Sometimes these help.
Game Crashing, Freezing, or Blank Screen

I can also suggest contacting Customer Support by clicking on the green envelope on the right to get to our Help pages, and then click "Contact Us" to the right of the screen to submit a support ticket.

Or if you're a Big Fish Game Club member, you can connect to Live Chat Support Monday-Friday 9:30am-4:30pm PST.

I'm also going to pop this thread over in to the Stray Souls: Dollhouse Story game forum; you can find the technical issues thread for this game here

This discussion can be continued here .

Hope this helps!

bfgImbrium

 
 
 
 
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