IvvyM
Guppy
Guppy
161 Posts

'Its all about masks' -freezes...

[Post New]by IvvyM on Mar 19, 11 7:59 AM
.. at the dice game. After several throws of the dice (losing every time!) the cup/scene freezes. I have tried re installing, going through other instructions/ procedures to stop this happening.. but no luck.

 
bfgImbrium
Manatee
Manatee
4,236 Posts

Re:'Its all about masks' -freezes...

[Post New]by bfgImbrium on Mar 21, 11 4:37 AM
Hi IvvyM,

Have you tried any updates or disabling Aero if you use Windows Vista or 7? Sometimes these help.
Game Crashing, Freezing, or Blank Screen

I can also suggest contacting Customer Support by clicking on the green envelope on the right to get to our Help pages, and then click "Contact Us" to the right of the screen to submit a support ticket.

Or if you're a Big Fish Game Club member, you can connect to Live Chat Support Monday-Friday 9:30am-4:30pm PST.

I'm also going to pop this thread over in to the It's all about masks game forum; you can find the technical issues thread for this game here

This discussion can be continued here .

Hope this helps!

bfgImbrium

 
jcsgame
Pufferfish
Pufferfish
1,392 Posts

Re:'Its all about masks' -freezes...

[Post New]by jcsgame on Mar 11, 12 4:58 PM
Read the discussion "Assigning Masks". That discussion tells you exactly how to assign the masks to people.

 
 
 
 
Go to: