bfgArnoStyx
Stingray
Stingray
5,877 Posts

UPDATE! New version available for Alpha Kimori! April 28, 2011.

[Post New]by bfgArnoStyx on Mar 29, 11 1:52 PM
We have a new version of Alpha Kimori available now. This new version of the game fixes the issue where some anti-virus programs were incorrectly flagging the game.

You can get the newest version by uninstalling and reinstalling your game. Here is a link to our help article for PC and Mac.

Uninstall / Reinstall a Game

*If you have not yet purchased the game, find the game and reinstall the trial version (when available) to play any remaining minutes.

If you have any problems, you can contact our Customer Support team for more assistance. Just click on the green envelope on the right to get to our Help pages, and if you still need assistance, click "Contact Us" to the left of the screen to submit a support ticket.

Edited on 04/28/2011 at 4:47:16 PM PST


 
bfgDonau
Flounder
Flounder
2,464 Posts

Re:UPDATE! New version available for Alpha Kimori! April 28, 2011.

[Post New]by bfgDonau on Apr 28, 11 4:46 PM
Hi everyone!

We have another update available for Alpha Kimori that shortens the introduction so that players are able to start playing the game quicker.

Just as for the update listed above, the latest version can be obtained by uninstalling and reinstalling the game:

Uninstall / Reinstall a Game

Please contact Customer Support if any issues persist and they'll be happy to help!

Happy gaming!

 

Re:UPDATE! New version available for Alpha Kimori! April 28, 2011.

[Post New]by harbin65 on May 28, 11 2:36 PM
it still not work right now ...i still wait for ready play game do it now

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:UPDATE! New version available for Alpha Kimori! April 28, 2011.

[Post New]by bfgArnoStyx on Jun 4, 11 12:00 PM
Hey harbin65,

Depending on if you're having troubles loading the game or if the game is crashing, you may want to take a look at the troubleshooting steps in these help article:

Problems Downloading or Installation Failed

Game Crashing, Freezing, or Blank Screen

If you'd like more help with this, please get in touch with Tech Support (you can click on this link) and our team will be happy to assist you!

-bfgArnoStyx

 
 
 
 
Go to: